Junos OS

Effective April 2, 2025, Juniper will no longer accept cases for Junos v17.x, and effective Oct 1, 2025, Juniper will no longer accept cases for Junos v18.x and 19.x. To avoid disruption, we recommend checking whether your hardware has reached ...

This is the final post in the #JumpstartJSI series. Special thanks to @Devin and @pgoddard for their contributions. Below is a quick overview of the series: Why Connect to JSI Juniper Support Insights (JSI) extends support automation & ...

Good luck!

Thanks - This is the image we have - I already have it burned to USB, since I used it last week to factory-default the EX3400: junos-install-media-usb-ex-arm-32-22.4R3.25.img.gz This is what our EX2300 showed a few weeks ago, when it was still fully ...

On the download portal, the images for the EX3400 and EX2300(-C) images appear to be the same. You might be able to use the EX3400 image that you have, although I don't know which version you have etc. Regards

Thanks Steve! I looked at that reference page - it appears that every recovery option requires a JunOS EX2300 recovery image, correct? I believe we bought this switch used, and my support portal account doesn't allow me to download software, so I think ...

Yes, this can be caused by power events, especially if a second one occurs before a full reboot has taken place. Select the boot menu and depending on the final errors seen you can recover at via the organized kb articles here. https://supportportal.juniper.net/s/article/Upgrade-EX-switch-Stage-4-Troubleshooting-Upgrade-Failure-Crash-System-Stuck-on-Bootup?language=en_US ...