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Ask questions and share experiences with Juniper Connected Security. Discuss Advanced Threat Protection, SecIntel, Secure Analytics, Secure Connect, Security Director, and all things related to Juniper security technologies.

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  • Elevate Community & Juniper Customers: Here at Juniper, we recognize upgrading your SRX can be a challenging and delicate process. For this reason, we developed the SRX Upgrade Guide documentation to assist you. This guide has you covered from what ...

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    RE: reboot reason

    You can check the log messages right before the reboot to look for potential reasons. The process is outlined in this kb article. https://supportportal.juniper.net/s/article/Device-abruptly-rebooted-on-its-own-with-message-SYSTEM-ABNORMAL-SHUTDOWN?language=en_US ...

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    STRM root password reset

    Hi All, I cant seem to factory reset my STRM unit. I forgot the root password and now I seem euchred. I have tried the following 1. Factory re-install options from boot loader - These result in a Cant find 700/ks.cfg_ bootstart ...

  • hello team, I configured simply setup P2P VPN with pre-shared keys beetween two vSRX, however ike security-associations not coming up. could You help? for simplicity of trabelshooting, I allowed all traffic at zone level and interface level: here ...

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    reboot reason

    I would like to know why this device rebooted Sometimes the SRX reboots. The boot reason is given in the form of a code But I don't know the details. Juniper does not provide documentation on the boot reason codes Does anyone ...

  • I have users using Filezilla to send files to our local county government. As of the last 45 days, the connection is not being made. I checked the traffic from one of the computers and I see no blocks under the Events and Logs->All Events screen. Regular ...

  • Is this hub-spoke topology and the configuration is taken from hub firewall? If that is the case, then maybe you should try to add multipoint under st0.0 and assign proper IP to this unit, so that remote spokes could be terminated on this st0.0 ...

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