SRX

 View Only
last person joined: 2 days ago 

Ask questions and share experiences about the SRX Series, vSRX, and cSRX.
  • 1.  Juniper Secure Connect Invalid Json

    Posted 03-22-2024 17:10
    Edited by Jodi Meier 03-22-2024 17:35
      |   view attached

    Hello Community

    I have a recent problem with Juniper Secure Connect working, it was working fine until today.

    When users try to connect with valid credentials, they receive the error message "Login: Invdalid JSON format"
     
    I have investigated, however I cannot find a possible solution or anything that indicates the cause of the error.
     
    Would anyone know what this message is about or have an idea how to solve it?
    Thanks and regards.



    ------------------------------
    CARLOS ALVARADO FERNANDEZ
    ------------------------------



  • 2.  RE: Juniper Secure Connect Invalid Json

    Posted 03-22-2024 17:18

    Hello Carlos, 

    What is the hardware model and Junos release ?. 

    -Emmanuel. 



    ------------------------------
    Emanuel Solano
    ------------------------------



  • 3.  RE: Juniper Secure Connect Invalid Json

    Posted 03-22-2024 17:35

    Hello Emanuel

    We have vSRX on 21.4R3-S6.5.

    Regards



    ------------------------------
    CARLOS ALVARADO FERNANDEZ
    ------------------------------



  • 4.  RE: Juniper Secure Connect Invalid Json

    Posted 03-22-2024 17:45

    I have seen similar issues in the release you run related to the web-management configuration, especially when the JSC is built on the loopback.

    Please check in config mode: 

    #show system services web-management  

    If you are using the loopback then add the physical interface also.



    ------------------------------
    Emanuel Solano
    ------------------------------



  • 5.  RE: Juniper Secure Connect Invalid Json

    Posted 03-22-2024 18:47

    We don't use loopback for the connection.

    The jsc connection has been implemented for months, but today it stopped working, and recent configuration changes have not been made either.



    ------------------------------
    CARLOS ALVARADO FERNANDEZ
    ------------------------------