Screen OS

Hello All,

 

I have set a VIP for a server @ 10.1.1.203

The server is located on a sub  interface 6.2 vlan tag 11

1. problem is that the VIP status is "down"

2. I try to ping 10.1.1.1 (that interfaces gateway) and no sucess

3. when i ran a trace i got this :

 

 ping 10.1.1.203 Type escape sequence to abort

Sending 5, 100-byte ICMP Echos to 10.1.1.203, timeout is 1 seconds ip 10.1.1.203 is unreachable in vr trust-vr

 

what am I missing for the fw to route traffic to 10.1.1.203

 

thanks for any help

 

** I believe im missing a static route but ive tried a few different configurations but still can`t ping 10.1.1.203

 

 

 

#vip
#SSG5
#DMZ
#firewall
#vlan

Could you please share the config from the firewall.

 

And if you are unable to ping your gateway for that interface, then check if you are able to learn the Arp for gateway IP

 

get Arp | i 10.1.1.1

 

Also check on the gateway device if that has learned firewalls Arp

This is my current setup : Thanks for the help : sarab :

 

"get config
Total Config size 14957:
set clock ntp
set clock timezone -5
set vrouter trust-vr sharable
set vrouter "untrust-vr"
exit
set vrouter "trust-vr"
unset auto-route-export
exit
set vrouter name "VMVR" id 1025 sharable
set vrouter "VMVR"
unset auto-route-export
set preference ebgp 250
set preference ibgp 40
set preference ospf-e2 254
exit
set service "FREENAS" protocol tcp src-port 0-65535 dst-port 2255-2255
set service "GOOSE" protocol tcp src-port 0-65535 dst-port 34443-34443
set service "MTS.NET" protocol tcp src-port 0-65535 dst-port 8223-8223
set service "PBX" protocol tcp src-port 0-65535 dst-port 9445-9445
set service "PBX-RTP" protocol udp src-port 0-65535 dst-port 10001-11201
set auth-server "Local" id 0
set auth-server "Local" server-name "Local"
set auth default auth server "Local"
set auth radius accounting port 1646
set admin name "netscreen"
set admin password "nKuZIxccxhr5GtjJcbgIOs+BBmMtptAKnn"
set admin user "xxxxxx" password "nKa7Fbr+EObHcxcxcxxccRgNPseMBmMtGOCE5n" privilege "all"
set admin port 8080
set admin mail alert
set admin mail server-name "smtp.gmail.com"
set admin mail mail-addr1 "a@gmail.com"
set admin mail traffic-log
set admin auth timeout 10
set admin auth server "Local"
set admin format dos
set vip multi-port
set zone "Trust" vrouter "trust-vr"
set zone "Untrust" vrouter "trust-vr"
set zone "DMZ" vrouter "trust-vr"
set zone "VLAN" vrouter "trust-vr"
set zone id 100 "VMNET"
set zone "VMNET" vrouter "VMVR"
set zone id 101 "NEWDMZ"
set zone "Untrust-Tun" vrouter "trust-vr"
set zone "Trust" block
set zone "Trust" tcp-rst
set zone "Untrust" block
unset zone "Untrust" tcp-rst
set zone "DMZ" tcp-rst
set zone "VLAN" block
unset zone "VLAN" tcp-rst
set zone "VMNET" tcp-rst
unset zone "NEWDMZ" tcp-rst
set zone "Trust" screen port-scan
set zone "Trust" screen ip-sweep
set zone "Untrust" screen icmp-flood
set zone "Untrust" screen udp-flood
set zone "Untrust" screen winnuke
set zone "Untrust" screen port-scan
set zone "Untrust" screen ip-sweep
set zone "Untrust" screen tear-drop
set zone "Untrust" screen syn-flood
set zone "Untrust" screen ip-spoofing
set zone "Untrust" screen ping-death
set zone "Untrust" screen ip-filter-src
set zone "Untrust" screen land
set zone "Untrust" screen syn-frag
set zone "Untrust" screen icmp-fragment
set zone "Untrust" screen icmp-large
set zone "Untrust" screen limit-session source-ip-based
set zone "Untrust" screen syn-ack-ack-proxy
set zone "Untrust" screen block-frag
set zone "Untrust" screen limit-session destination-ip-based
set zone "Untrust" screen icmp-id
set zone "V1-Untrust" screen tear-drop
set zone "V1-Untrust" screen syn-flood
set zone "V1-Untrust" screen ping-death
set zone "V1-Untrust" screen ip-filter-src
set zone "V1-Untrust" screen land
set zone "DMZ" screen alarm-without-drop
set zone "DMZ" screen icmp-flood
set zone "DMZ" screen udp-flood
set zone "DMZ" screen winnuke
set zone "DMZ" screen port-scan
set zone "DMZ" screen ip-sweep
set zone "DMZ" screen tear-drop
set zone "DMZ" screen syn-flood
set zone "DMZ" screen ip-spoofing
set zone "DMZ" screen ping-death
set zone "DMZ" screen ip-filter-src
set zone "DMZ" screen land
set zone "DMZ" screen syn-frag
set zone "DMZ" screen tcp-no-flag
set zone "DMZ" screen unknown-protocol
set zone "DMZ" screen ip-bad-option
set zone "DMZ" screen ip-record-route
set zone "DMZ" screen ip-timestamp-opt
set zone "DMZ" screen ip-security-opt
set zone "DMZ" screen ip-loose-src-route
set zone "DMZ" screen ip-strict-src-route
set zone "DMZ" screen ip-stream-opt
set zone "DMZ" screen icmp-fragment
set zone "DMZ" screen icmp-large
set zone "DMZ" screen syn-fin
set zone "DMZ" screen fin-no-ack
set zone "DMZ" screen limit-session source-ip-based
set zone "DMZ" screen syn-ack-ack-proxy
set zone "DMZ" screen block-frag
set zone "DMZ" screen limit-session destination-ip-based
set zone "DMZ" screen component-block zip
set zone "DMZ" screen component-block jar
set zone "DMZ" screen component-block exe
set zone "DMZ" screen component-block activex
set zone "DMZ" screen icmp-id
set zone "DMZ" screen ip-spoofing drop-no-rpf-route
set zone "NEWDMZ" screen alarm-without-drop
set zone "NEWDMZ" screen icmp-flood
set zone "NEWDMZ" screen udp-flood
set zone "NEWDMZ" screen winnuke
set zone "NEWDMZ" screen port-scan
set zone "NEWDMZ" screen ip-sweep
set zone "NEWDMZ" screen tear-drop
set zone "NEWDMZ" screen syn-flood
set zone "NEWDMZ" screen ip-spoofing
set zone "NEWDMZ" screen ping-death
set zone "NEWDMZ" screen ip-filter-src
set zone "NEWDMZ" screen land
set zone "NEWDMZ" screen syn-frag
set zone "NEWDMZ" screen tcp-no-flag
set zone "NEWDMZ" screen unknown-protocol
set zone "NEWDMZ" screen ip-bad-option
set zone "NEWDMZ" screen ip-record-route
set zone "NEWDMZ" screen ip-timestamp-opt
set zone "NEWDMZ" screen ip-security-opt
set zone "NEWDMZ" screen ip-loose-src-route
set zone "NEWDMZ" screen ip-strict-src-route
set zone "NEWDMZ" screen ip-stream-opt
set zone "NEWDMZ" screen icmp-fragment
set zone "NEWDMZ" screen icmp-large
set zone "NEWDMZ" screen syn-fin
set zone "NEWDMZ" screen fin-no-ack
set zone "NEWDMZ" screen limit-session source-ip-based
set zone "NEWDMZ" screen syn-ack-ack-proxy
set zone "NEWDMZ" screen block-frag
set zone "NEWDMZ" screen limit-session destination-ip-based
set zone "NEWDMZ" screen component-block zip
set zone "NEWDMZ" screen component-block jar
set zone "NEWDMZ" screen component-block exe
set zone "NEWDMZ" screen component-block activex
set zone "NEWDMZ" screen icmp-id
set zone "NEWDMZ" screen ip-spoofing drop-no-rpf-route
set interface "ethernet0/0" zone "Untrust"
set interface "ethernet0/1" zone "DMZ"
set interface "ethernet0/1.2" tag 11 zone "DMZ"
set interface "ethernet0/5" zone "Trust"
set interface "ethernet0/6" zone "NEWDMZ"
set interface "ethernet0/6.2" tag 14 zone "NEWDMZ"
set interface "bgroup1" zone "Trust"
set interface "tunnel.1" zone "Trust"
set interface bgroup0 port ethernet0/2
unset interface vlan1 ip
set interface ethernet0/0 ip x.x.x.x/21
set interface ethernet0/0 route
set interface ethernet0/1 ip 10.2.2.1/16
set interface ethernet0/1 nat
set interface ethernet0/1.2 ip 10.1.1.1/16
set interface ethernet0/1.2 nat
set interface ethernet0/5 ip 172.16.1.1/24
set interface ethernet0/5 nat
set interface ethernet0/6 ip 10.3.3.1/16
set interface ethernet0/6 route
set interface ethernet0/6.2 ip 10.4.4.1/16
set interface ethernet0/6.2 nat
set interface bgroup0 ip 192.168.0.1/24
set interface bgroup0 nat
set interface tunnel.1 ip unnumbered interface ethernet0/5
unset interface vlan1 bypass-others-ipsec
unset interface vlan1 bypass-non-ip
set interface ethernet0/1 manage-ip 10.2.2.2
set interface ethernet0/1.2 manage-ip 10.1.1.2
set interface ethernet0/6 manage-ip 10.3.3.2
set interface ethernet0/6.2 manage-ip 10.4.4.2
unset interface ethernet0/0 ip manageable
unset interface ethernet0/1 ip manageable
set interface ethernet0/1.2 ip manageable
unset interface ethernet0/5 ip manageable
unset interface ethernet0/6 ip manageable
set interface ethernet0/6.2 ip manageable
set interface bgroup0 ip manageable
unset interface bgroup1 ip manageable
unset interface ethernet0/1 manage ping
unset interface ethernet0/5 manage ping
unset interface ethernet0/5 manage ssh
unset interface ethernet0/5 manage telnet
unset interface ethernet0/5 manage snmp
unset interface ethernet0/5 manage ssl
unset interface ethernet0/5 manage web
set interface ethernet0/6.2 manage ping
unset interface bgroup0 manage ssh
unset interface bgroup1 manage ping
unset interface bgroup1 manage ssh
unset interface bgroup1 manage telnet
unset interface bgroup1 manage snmp
unset interface bgroup1 manage ssl
unset interface bgroup1 manage web
set interface ethernet0/0 monitor track-ip ip
set interface ethernet0/0 monitor track-ip threshold 255
unset interface ethernet0/0 monitor track-ip dynamic
set interface ethernet0/0 vip untrust 2255 "FREENAS" 10.1.1.203
set interface ethernet0/0 vip untrust 443 "HTTPS" 10.1.1.200
set interface ethernet0/0 vip untrust 80 "MTS.NET" 10.1.1.208
set interface ethernet0/0 vip untrust 9445 "PBX" 10.4.4.202
set interface ethernet0/0 dhcp client enable
set interface bgroup1 dhcp client enable
unset interface ethernet0/0 dhcp client settings update-dhcpserver
unset interface bgroup1 dhcp client settings update-dhcpserver
set interface ethernet0/1.2 dhcp server service
set interface ethernet0/5 dhcp server service
set interface ethernet0/6.2 dhcp server service
set interface bgroup0 dhcp server service
set interface ethernet0/1.2 dhcp server enable
set interface ethernet0/5 dhcp server enable
set interface ethernet0/6.2 dhcp server enable
set interface bgroup0 dhcp server auto
set interface ethernet0/1.2 dhcp server option lease 60
set interface ethernet0/1.2 dhcp server option gateway 10.1.1.1
set interface ethernet0/1.2 dhcp server option netmask 255.255.0.0
set interface ethernet0/1.2 dhcp server option dns1 10.1.1.1
set interface ethernet0/1.2 dhcp server option dns2 8.8.8.8
set interface ethernet0/1.2 dhcp server option dns3 4.2.2.2
set interface ethernet0/5 dhcp server option lease 1440
set interface ethernet0/5 dhcp server option gateway 172.16.1.1
set interface ethernet0/5 dhcp server option netmask 255.255.255.0
set interface ethernet0/5 dhcp server option dns1 8.8.8.8
set interface ethernet0/6.2 dhcp server option lease 60
set interface ethernet0/6.2 dhcp server option gateway 10.4.4.1
set interface ethernet0/6.2 dhcp server option netmask 255.255.0.0
set interface ethernet0/6.2 dhcp server option dns1 8.8.8.8
set interface bgroup0 dhcp server option lease 1200
set interface bgroup0 dhcp server option gateway 192.168.0.1
set interface bgroup0 dhcp server option netmask 255.255.255.0
set interface bgroup0 dhcp server option dns1 65.32.1.65
set interface bgroup0 dhcp server option dns2 8.8.8.8
set interface bgroup0 dhcp server option dns3 4.2.2.2
set interface ethernet0/1.2 dhcp server ip 10.1.1.200 to 10.1.1.210
set interface ethernet0/5 dhcp server ip 172.16.1.2 to 172.16.1.4
set interface ethernet0/6.2 dhcp server ip 10.4.4.200 to 10.4.4.210
set interface bgroup0 dhcp server ip 192.168.0.2 to 192.168.0.15
set interface ethernet0/1.2 dhcp server config next-server-ip
unset interface ethernet0/5 dhcp server config next-server-ip
unset interface ethernet0/6.2 dhcp server config next-server-ip
unset interface bgroup0 dhcp server config next-server-ip
set interface "serial0/0" modem settings "USR" init "AT&F"
set interface "serial0/0" modem settings "USR" active
set interface "serial0/0" modem speed 115200
set interface "serial0/0" modem retry 3
set interface "serial0/0" modem interval 10
set interface "serial0/0" modem idle-time 10
set interface ethernet0/5 route-deny
set pak-poll p1queue pak-threshold 96
set pak-poll p2queue pak-threshold 32
set flow tcp-mss
unset flow no-tcp-seq-check
set flow tcp-syn-check
set hostname AMORX
set pki authority default scep mode "auto"
set pki x509 default cert-path partial
set dns host dns1 62.32.1.63 src-interface ethernet0/0
set dns host dns2 4.2.2.2 src-interface ethernet0/0
set dns host dns3 8.8.8.8 src-interface ethernet0/0
set dns host schedule 06:28 interval 4
set dns host name Freenas 10.1.1.203
set dns host name OTRS 10.1.1.200
set dns host name mtsnet 10.1.1.208
set dns host name pbx 10.4.4.202
set address "DMZ" "FNAS" 10.1.1.203 255.255.0.0
set address "DMZ" "MTSNET" 10.1.1.208 255.255.0.0
set address "DMZ" "OTRS" 10.1.1.200 255.255.0.0
set address "NEWDMZ" "PBX" 10.4.4.202 255.255.0.0 "PBX"
set user "jcufdfggdfasdfrtas" uid 2
set user "jcuafffrtsdfas" ike-id fqdn "jcuartas" share-limit 1
set user "jcffuaffffrtsdfas" type  ike
set user "jcufffaffrtsdfas" "enable"
set user "vpnclient_ph1id" uid 1
set user "vpnclient_ph1id" ike-id fqdn "amorx.mooo.com" share-limit 2
set user "vpnclient_ph1id" type  ike
set user "vpnclient_ph1id" "enable"
set ike gateway "Gateway for Any" dialup "jcjjjjjjjrtas" Aggr outgoing-interface "eth                                                                             ernet0/0" preshare "4cR1VScJNlR2UffffQs4NYCuHjjjjjj5MC4Fn9ig3E5g==" sec-level standard
set ike gateway "Gateway for Any" nat-traversal udp-checksum
set ike gateway "Gateway for Any" nat-traversal keepalive-frequency 5
set ike respond-bad-spi 1
unset ike ikeid-enumeration
unset ike dos-protection
unset ipsec access-session enable
set ipsec access-session maximum 5000
set ipsec access-session upper-threshold 0
set ipsec access-session lower-threshold 0
set ipsec access-session dead-p2-sa-timeout 0
unset ipsec access-session log-error
unset ipsec access-session info-exch-connected
unset ipsec access-session use-error-log
set vpn "VPN for Any" gateway "Gateway for Any" replay tunnel idletime 0 sec-lev                                                                             el standard
set vpn "VPN for Any" id 1 bind interface tunnel.1
set traffic-shaping dscp-class-selector
set url protocol websense
exit
set policy id 19 from "Untrust" to "Trust"  "Any" "Any" "TCP-ANY" permit log count
set policy id 19
exit
set policy id 18 from "Untrust" to "DMZ"  "Any" "VIP(ethernet0/0)" "FREENAS" nat   src dst ip 10.1.1.203 port 2255 permit log count
set policy id 18
exit
set policy id 17 from "Trust" to "NEWDMZ"  "Any" "PBX" "HTTP" nat src permit log       count
set policy id 17
exit
set policy id 16 from "Trust" to "DMZ"  "Any" "OTRS" "HTTPS" nat src permit log        count
set policy id 16
exit
set policy id 15 from "Trust" to "DMZ"  "Any" "MTSNET" "MTS.NET" nat src permit       log count
set policy id 15
exit
set policy id 14 from "Trust" to "DMZ"  "Any" "FNAS" "HTTP" nat src permit log c ount
set policy id 14 application "HTTP"
set policy id 14
exit
set policy id 13 from "Trust" to "DMZ"  "Any" "FNAS" "FREENAS" nat src permit log count
set policy id 13
exit
set policy id 1 from "Trust" to "Untrust"  "Any" "Any" "ANY" permit log traffic   priority 0
set policy id 1
exit
set policy id 11 from "DMZ" to "Untrust"  "Any" "Any" "ANY" nat src permit log
set policy id 11
exit
set policy id 12 from "NEWDMZ" to "Untrust"  "Any" "Any" "ANY" nat src permit lo  g
set policy id 12
exit
set firewall log-self
set nsmgmt bulkcli reboot-timeout 60
set ssh version v2
set config lock timeout 5
set ssl port 4434
set ntp server "0.0.0.0"
set ntp server backup1 "0.0.0.0"
set ntp server backup2 "0.0.0.0"
set snmp port listen 161
set snmp port trap 162
set vrouter "untrust-vr"
exit
set vrouter "trust-vr"
unset add-default-route
set route 10.1.1.1/32 interface ethernet0/6.2 gateway 10.1.1.1 preference 20 per manent tag 11
set route 192.168.0.100/24 vrouter "untrust-vr" preference 20 metric 1
set route 10.1.1.203/0 vrouter "untrust-vr" preference 20 metric 1
exit
set vrouter "VMVR"
exit
set vrouter "untrust-vr"
exit
set vrouter "trust-vr"
exit
set vrouter "VMVR"
exit"

 

 

1. set route 10.1.1.203/0 vrouter "untrust-vr" preference 20 metric 1  <<<<<<< This route should not be there because this

                                                                                                                                            IP should  be reachable via E0/1.2 using the

                                                                                                                                            connected route.

                                                                               
2. What is the purpose of this route :

set route 10.1.1.1/32 interface ethernet0/6.2 gateway 10.1.1.1 preference 20 permanent tag 11

10.1.1.1 is your interface IP, then why have you configured a /32 route pointing to some other interface ?

I believe by removing the route mentioned in point, the issue should be resolved.

Sarab,

 

I have removed the route 10.1.1.1/32 , that what one i created while testing out a solution .

 

But the route 10.1.1.203/0 i couldnt find in my list of destination routes how would I remove that one from the FW config?

 

 also shouldnt I be able to ping any server on either 10.1.1.X or 10.4.4.X networks with my current config?

 

 

thanks for the help

I saw this command in your config

 

set route 10.1.1.203/0 vrouter "untrust-vr" preference 20 metric 1

 

So this will add a default route pointing to untrust vr ( because subnet mask is /0 )

 

--------------------------------------------------------------------------------------
         ID          IP-Prefix      Interface         Gateway   P Pref    Mtr     Vsys
--------------------------------------------------------------------------------------
*        87          0.0.0.0/0            n/a      untrust-vr   S   20      0     Root

 

Please remove this default route with command

 

unset route 0.0.0.0/0 vrouter untrust

Sarab,

 

The default route has been removed , but I still canot ping 10.1.1.1 or 10.4.4.1 from the FW CLI ?

and the VIP server status continued to show status "down"

 

thanks

 

 

John

 

COuld you please share the current routing table " get route" also enable the Ping on E0/1.2 with the following command : set interface ethernet0/1.2 manage ping

 

Also try the below mentioned things :

 

1. Try pinging 10.1.1.203 from firewall and see if it is able to ping or not. If not then see the Arp is learned or not with the command "get arp | i 10.1.1.203"

 

2. From 10.1.1.203 server try pinging firewall IP 10.1.1.1.

 

Share the logs from command line while doing above steps.

John, you have 3 threads for essentially the same problem. Please direct everyone to just one of the threads as information posted in each thread is relevant to the other two as well.