SRX

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  • 1.  FPC 6 Status: Testing

    Posted 10-05-2022 11:44
    Edited by Abed AL-R 10-05-2022 11:55
    Hello guys
    root@Cloud-Firewall-DR> show version
    Hostname: Cloud-Firewall-DR
    Model: srx3400
    JUNOS Software Release [11.4R13.5]​

    I'm facing an issue with our SRX3400 (not sure how bad it is) after powering off the machine, and powering it on again.
    >> request system power-off/on
    root@Cloud-Firewall-DR> show chassis environment 
    Class Item                           Status     Measurement
    Temp  PEM 0                          OK         20 degrees C / 68 degrees F
          PEM 1                          OK         17 degrees C / 62 degrees F
          Routing Engine 0               OK        
          Routing Engine 1               Absent    
          CB 0 Intake                    OK         29 degrees C / 84 degrees F
          CB 0 Exhaust A                 OK         37 degrees C / 98 degrees F
          CB 0 Mezz                      OK         35 degrees C / 95 degrees F
          FPC 0 Intake                   OK         29 degrees C / 84 degrees F
          FPC 0 Exhaust A                OK         39 degrees C / 102 degrees F
          FPC 0 Exhaust B                OK         36 degrees C / 96 degrees F
          FPC 0 SF                       OK         40 degrees C / 104 degrees F
          FPC 1 Intake                   OK         31 degrees C / 87 degrees F
          FPC 1 Exhaust A                OK         40 degrees C / 104 degrees F
          FPC 1 XLR                      OK         62 degrees C / 143 degrees F
          FPC 2 Intake                   OK         26 degrees C / 78 degrees F
          FPC 2 Exhaust A                OK         36 degrees C / 96 degrees F
          FPC 5 Intake                   OK         35 degrees C / 95 degrees F
          FPC 5 Exhaust A                OK         38 degrees C / 100 degrees F
          FPC 6 Intake                   OK         24 degrees C / 75 degrees F
          FPC 6 Exhaust A                OK         24 degrees C / 75 degrees F
          FPC 6 XLR                      Testing   
    Fans  Fan 1                          OK         Spinning at intermediate-speed
          Fan 2                          OK         Spinning at intermediate-speed
          Fan 3                          OK         Spinning at intermediate-speed
          Fan 4                          OK         Spinning at intermediate-speed​


    As you can see, "FPC 6 XLR" is not in OK status

    root@Cloud-Firewall-DR> show chassis fpc 
                         Temp  CPU Utilization (%)   Memory    Utilization (%)
    Slot State            (C)  Total  Interrupt      DRAM (MB) Heap     Buffer
      0  Online            29     27          0       1024        3         26
      1  Online            31     27          0       1024        3         26
      2  Online            26     27          0       1024        3         26
      3  Empty           
      4  Empty           
      5  Online            34     27          0       1024        3         26
      6  Offline         ---Power cycle---
      7  Empty           ​


    We noticed the issue only now, and this is not affecting the traffic.

    I was thinking to run the 'request chassis fpc slot 6 restart' , But I'm wondering if this will cause network down, or traffic reset.

    I appreciate if someone can advise on this.


    root@Cloud-Firewall-DR> show chassis routing-engine        
    Routing Engine status:
      Slot 0:
        Current state                  Master
        Election priority              Master (default)
        DRAM                      1023 MB
        Memory utilization          44 percent
        CPU utilization:
          User                       0 percent
          Background                 0 percent
          Kernel                     4 percent
          Interrupt                  0 percent
          Idle                      96 percent
        Model                          RE-PPC-1200-A
        Start time                     2022-09-30 02:38:32 EEST
        Uptime                         5 days, 16 hours, 14 minutes, 11 seconds
        Last reboot reason             Router rebooted after a normal shutdown.
        Load averages:                 1 minute   5 minute  15 minute
                                           0.15       0.13       0.10​



    ------------------------------
    Abed AL-Rahman Bishara
    ------------------------------


  • 2.  RE: FPC 6 Status: Testing

    Posted 10-06-2022 15:13
    I just was with TAC support, the command has no affect on the traffic, but it did not help.
    Also the FPC card is not hot-swappable so we turned off the SRX and powered it on again. did not help..
    So only RMA

    ------------------------------
    Abed AL-Rahman Bishara
    ------------------------------