SRX

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  • 1.  Core dump web management process SRX220 on 10.3, 10.4

    Posted 04-22-2011 05:00

    Hi. 

    Model: SRX220

    Firmwire: previuos (10.3) now 10.4R3.4

    First got this error message on previous JunOS version (10.3). After upgrade to 10.4 problem is still here. So web management interface doesn't work at all.

     

    >show log messages

    Apr 22 08:40:21   init: web-management (PID 13908) terminated by signal number 11. Core dumped!
    Apr 22 08:40:21   init: web-management (PID 13916) started
    Apr 22 08:40:27   init: web-management (PID 13916) terminated by signal number 11. Core dumped!
    Apr 22 08:40:27   init: web-management (PID 13964) started
    Apr 22 08:40:33   init: web-management (PID 13964) terminated by signal number 11. Core dumped!
    Apr 22 08:40:33   init: web-management (PID 14020) started
    Apr 22 08:40:39   init: web-management (PID 14020) terminated by signal number 11. Core dumped!
    Apr 22 08:40:39   init: web-management is thrashing, not restarted

     

    Anybody knows solution except to open a case with JTAC?

     

    Thanks a lot.



  • 2.  RE: Core dump web management process SRX220 on 10.3, 10.4

    Posted 04-26-2011 09:16

    View "show system storage" to find if any partition is 100% used 

     

    then you try "request system storage cleanup"

     

    if not ... JTAC 😞

     

    regards 



  • 3.  RE: Core dump web management process SRX220 on 10.3, 10.4

    Posted 04-26-2011 12:33
    Thanks for the reply. No positive effect.


  • 4.  RE: Core dump web management process SRX220 on 10.3, 10.4
    Best Answer

    Posted 04-26-2011 13:34

    So...For anybody interested to know how I solved this issue without JTAC.

    Go to the shell command prompt and found that the following process  is responsible for web-management: /usr/sbin/httpd-gk
    Than try to debug it and run manually from the shell:

    root@% /usr/sbin/httpd-gk -N
    dvpn_init--Entry...
    smflib_open--Entry...
    smflib_open--SMF connect pending
    dvpn_init--sas_lic_def(0x66c594), cnt=1, name(0x66c598)=SA Client
    dvpn_init--def->init() with def->lic(0x66c594), lic->cnt=1, lic->name(0x66c598)=SA Client
    sas_init--Entry...lic->cnt=1, name=SA Client
    sas_ike_kblob_register--Entry....
    sas_init--Adding license SA Client
    mv: /var/db/dynamic-vpn-ipsec/tokens-info: No such file or directory
    Segmentation fault (core dumped)

     

    That's the reason for core dump.

     

    Create a neccesary file:

    root@% touch /var/db/dynamic-vpn-ipsec/tokens-info

     

    Run daemon again:
    root@% /usr/sbin/httpd-gk -N
    dvpn_init--Entry...
    smflib_open--Entry...
    smflib_open--SMF connect pending
    dvpn_init--sas_lic_def(0x66c594), cnt=1, name(0x66c598)=SA Client
    dvpn_init--def->init() with def->lic(0x66c594), lic->cnt=1, lic->name(0x66c598)=SA Client
    sas_init--Entry...lic->cnt=1, name=SA Client
    sas_ike_kblob_register--Entry....
    sas_init--Adding license SA Client
    smflib_connect--Entry...
    smflib_connect--SMF connected
    smflib_tx_ready--Entry...
    smflib_tx--Entry...
    smflib_tx--Tx_Rdy but nothing to send

      

    Here we are, problem is solved. We may go to the configuration and activate web-management service:

    root# set system services web-management https system-generated-certificate

     

    root@% tail -f /var/log/messages
    Apr 27 00:06:39   init: web-management is thrashing, not restarted
    Apr 27 00:10:48   init: web-management (PID 56703) started

     

    I'll be glad to help somebody with this solution. Topic is closed. Thanks everybody for the help.



  • 5.  RE: Core dump web management process SRX220 on 10.3, 10.4

    Posted 04-26-2011 19:29

    /var/db/dynamic-vpn-ipsec/tokens-info file was made nec in 10.0R2 and later ... therefore you are getting the issue ... apache malfunction sometimes due to SSL ...

     

    you try 

     

    run start shell

    rm -rf /var/db/dynamic-vpn-ipsec/tokens-info

    exit

    delete system services web-management https

    commit full

    run restart web-management OR reboot