Expand all | Collapse all

srx-210 boot issue

Jump to Best Answer
  • 1.  srx-210 boot issue

    Posted 11-17-2010 12:14

    I have an srx-210hm  running 10.2R2 code. When the device boots up it gets to the point:

     octpkt0: <Octeon RGMII> on obio0,


    then it crashes and says the following and exits to a db> prompt. If I restart the device several times eventually it will make it past this point and bootup as normal. I tried reinstalling the o/s from TFTP and formatting both the backup and primary partitions. Still has this problem. I am running u-boot 1.7


    cpu0: trap error = 7 stop octeon.hw.shutdown



    below let me past some info for the box:


    Hardware inventory:
    Item             Version  Part number  Serial number     Description
    Chassis                                AD2609AAXXXXX      SRX210h
    Routing Engine   REV 28   750-021779   AAAH2277          RE-SRX210H
    FPC 0                                                    FPC
      PIC 0                                                  2x GE, 6x FE, 1x 3G
    Power Supply 0


     show system firmware
    Part             Type           Tag Current   Available Status
                                        version   version
    Routing Engine 0 RE BIOS        0   1.7                 OK
    Routing Engine 0 RE BIOS Backup 1   1.7                 OK


     show chassis routing-engine
    Routing Engine status:
        Temperature                 45 degrees C / 113 degrees F
        Total memory              1024 MB Max   553 MB used ( 54 percent)
          Control plane memory     560 MB Max   347 MB used ( 62 percent)
          Data plane memory        464 MB Max   204 MB used ( 44 percent)
        CPU utilization:
          User                       6 percent
          Background                 0 percent
          Kernel                    12 percent
          Interrupt                  0 percent
          Idle                      81 percent
        Model                          RE-SRX210H
        Serial ID                      AAAH2277
        Start time                     2010-11-17 13:59:09 EST
        Uptime                         1 hour, 12 minutes, 1 second
        Last reboot reason             0x200:chassis control reset
        Load averages:                 1 minute   5 minute  15 minute
                                           0.09       0.14       0.15



     show system storage partitions
    Boot Media: internal (da0)
    Active Partition: da0s1a
    Backup Partition: da0s2a
    Currently booted from: Active (da0s1a)

    Partitions information:
      Partition  Size   Mountpoint
      s1a        293M   altroot
      s2a        293M   /
      s3e        24M    /config
      s3f        342M   /var
      s4a        30M    recovery




    I am at a loss, any help would be appreciated.

  • 2.  RE: srx-210 boot issue

    Posted 11-17-2010 14:13

    Hi ,

    I think you can try Reimaging the box


    1-get a flash &  fromt it   then put junos.tgz copy on it ( without creating flodres)

    For Format : Use FAT if USB size is less than equal to 2GB or FAT32 if USB is greater than or equal to 4 GB.


    2-insert the flash into the SRX  at one of the USB ports


    3-Reboot the SRX , When junos is coming up , you will see the message : " Hit Enter to continue or spac bar for loader"  , here you shoul Hit space , you will be at loader mode , the prompt should be "loader>"


    If the prompt is " > " , type   > boot  to make it   ">loader"


    4- Type the command : loader> install file:/// junos-srxsme-10.0R2.10-domestic.tgz ( The red part change depending on your  version )


    **************  Click on the button saying " Accept  as Solution"  if  My Post solved your problem  **************



  • 3.  RE: srx-210 boot issue

    Posted 11-17-2010 19:17

    Hi John, you do not need to reimage the box. This problem may be caused by incorrect environment settings. We'll update you shortly on how to detect and fix the problem.


  • 4.  RE: srx-210 boot issue
    Best Answer

    Posted 11-17-2010 22:10

    John, please try this:


    1. Reboot the system

    2. Press space to go to u-boot prompt when you see this message:

        Clearing DRAM....... done
        BIST check passed.
        Boot Media: nand-flash usb
        Net:   pic init done (err = 0)octeth0
        POST Passed
        Press SPACE to abort autoboot in 1 seconds

    3. You will get a => prompt

    4. Run the following commands:




    5. Check if your system boots properly now


  • 5.  RE: srx-210 boot issue

    Posted 11-20-2010 22:55

    That worked great, thanks so much. Is there a kb or anything that lists the env variables of the loader prompt and or commands for that environment?

  • 6.  RE: srx-210 boot issue

    Posted 01-31-2013 06:25

    'printenv' from that prompt lists all the valid commands.

  • 7.  RE: srx-210 boot issue

    Posted 11-22-2010 11:38

    Is this a common problem with SRX 210 devices?  Is it related to a bug in the boot loader or other onboard software?  Will a future Junos / loader update correct whatever the issue is?


  • 8.  RE: srx-210 boot issue

    Posted 11-23-2010 06:34


    This issue has been fixed in BIOS (u-boot+loader) version 1.9 and above.

  • 9.  RE: srx-210 boot issue

    Posted 09-27-2016 04:47
      |   view attached

    Hi Kaustav,

        I know this is a six year old thread however is the closest thing I have found to my issue so far. I have tried the below however i dont get a responce from the command "setenv". It just echo's back to the next line. 


    Firstly it boots to uboot instead of the loader prompt regardless of when or how many times I hit space. 



    I have a new image on a usb stick but cannot for the life of me work out how to load/install/ etc.


    Thanks in advance

  • 10.  RE: srx-210 boot issue

    Posted 10-02-2016 17:08



    Use this procedure.  The starting portion describes how to set the environment variables from the prompt you have.


    the bottom portion gives the install instructions from the USB drive attached.