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failed to upgrade u-boot

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Elevate01-07-2010 18:28

  • 1.  failed to upgrade u-boot

    Posted 01-05-2010 00:14

    hi all,

     

    i have srx650 already running software 10.0R2.10.

    but there have chassis alarm :

    Alarm time               Class  Description

    2010-01-05 14:47:58 WIT  Minor  Host 0 Boot firmware requires upgrade

     

    i found at this forum and KB, by that alarm we must upgrade the u-boot. By following this instruction http://kb.juniper.net/index?page=content&id=KB16317&cat=SRX_650&actp=LIST, also failed.

    Then i found this instruction http://kb.juniper.net/index?page=content&id=KB16248&actp=search&searchid=1262673768570 .

    But still cannot upgrade the u-boot. 

     

     

    root@SRX% bootupgrade -u /boot/uboot -l /boot/loader

    Error: upgrade address wrong 0xbfe00000 0xbfc00000 0

     

     

     

    root@SRX% nvram setenv boot.upgrade.uboot 0xbfe00000

    nvram: Invalid CRC on Saved Environment

     

    need help

     

     



  • 2.  RE: failed to upgrade u-boot
    Best Answer

    Posted 01-05-2010 20:12

    http://kb.juniper.net/KB16248

     

    This article hsa just been updated. The info you need should be there. Try these shell commands instead.


    kenv boot.upgrade.uboot=0xbf400000
    kenv boot.upgrade.loader=0xbf600000

     

    Then try the bootupgrade command again and reboot.

     

    -Richard



  • 3.  RE: failed to upgrade u-boot

    Posted 01-05-2010 21:58

    Hi Richard,

     

    thanks for the updates, and working now to update the env value.

     

    But after run that command, and restart the box, i cannot access the srx, even by console also.

    I look at RE board, all led is off.

     

    What should i do ?



  • 4.  RE: failed to upgrade u-boot

    Posted 01-06-2010 17:03

    does anything show up on console after pwoer cycle?



  • 5.  RE: failed to upgrade u-boot

    Posted 01-06-2010 18:55

    Hi WL,

     

    No, srx doesn't show anything after power cycle

    any suggestion ?



  • 6.  RE: failed to upgrade u-boot

    Posted 01-06-2010 19:00

    Hi

     

    Hmm, I would suggest

    - hard power cycle

    -reseat RE

     

    If that still fails, no lights on RE, then I think only way is to RMA the RE unfortunately, if nothing is seen from console for boot then there could be some other underlying hardware issue 😞



  • 7.  RE: failed to upgrade u-boot

    Posted 01-06-2010 21:13

    Hi 

     

    - hard power cycle -> done, no effect

    - reset RE -> done, no effect also.

     

    better i request RMA to TAC to solve this issue.



  • 8.  RE: failed to upgrade u-boot

    Posted 01-07-2010 13:37

    Is the device still usable? I am affraid that I might get the same issue when I upgrade my SRX240 if I need to RMA it I would like it atleast to be able to perform its features.



  • 9.  RE: failed to upgrade u-boot

    Posted 01-07-2010 14:30

    which ver are you upgrading from and to?



  • 10.  RE: failed to upgrade u-boot

    Posted 01-07-2010 15:40

    SRX240 upgrading from Junos 10r1.6 to 10r2



  • 11.  RE: failed to upgrade u-boot

    Posted 01-07-2010 15:44

    Should be fine, try to upgrade using cli and have console access as well.



  • 12.  RE: failed to upgrade u-boot

    Posted 01-07-2010 18:28

    do you already upgraded or not ?



  • 13.  RE: failed to upgrade u-boot

    Posted 01-07-2010 19:07

    upgraded to 10R2 with latest boot loader using the shell worked fine no issues at all from my understanding this issue only happens to the srx650's



  • 14.  RE: failed to upgrade u-boot

    Posted 01-07-2010 19:20

    Hi, 

     

    do you change this variable on your srx ?

     

    kenv boot.upgrade.uboot=0xbf400000
    kenv boot.upgrade.loader=0xbf600000

     

    after i change this variable and restart the box, my srx unable to boot up.



  • 15.  RE: failed to upgrade u-boot

    Posted 01-07-2010 19:51

    Hi

     

    Actually that KB is only for SRX650. The bootenv is specific to that. For 240 it should be this:

    root@SRX240-A06_31% kenv | grep uboot
    boot.upgrade.uboot="0xbfc00000 "
    root@SRX240-A06_31% kenv | grep loader
    boot.upgrade.loader="0xbfe00000 "

     

    You need to revert back. If that does not work you need to reload the uboot, loader then install from usb



  • 16.  RE: failed to upgrade u-boot

    Posted 01-07-2010 20:26

    How can I reload the U boot, I cannot access from the console.....

     

    Is there any literatur to deploy Uboot on the SRX?

     


    Please advice

     

     

    Cunny



  • 17.  RE: failed to upgrade u-boot

    Posted 01-07-2010 21:38

    for uboot upgrade from tftp :

     

    http://kb.juniper.net/index?page=content&id=KB14175&smlogin=true

     

    for uboot from shell:

    http://kb.juniper.net/KB16317

    only for 10.0

     

    you will definitely need console actually.

     



  • 18.  RE: failed to upgrade u-boot

    Posted 01-07-2010 22:06

    what if the u boot is crash, can I recover it?



  • 19.  RE: failed to upgrade u-boot

    Posted 01-08-2010 09:34

    you should be able to break the boot seq then reload the uboot and loader. if you are already at the loader prompt, then if you have usb you can reinstall junos to recover the box.



  • 20.  RE: failed to upgrade u-boot

    Posted 01-11-2010 13:25

    Just wanted to post that I successfully upgraded u-boot following http://kb.juniper.net/KB16248 for my SRX650. I was getting the CRC errors indicated in the KB.



  • 21.  RE: failed to upgrade u-boot

    Posted 01-14-2010 20:11

    Hi Versello,

     

    Did you rebooted your SRX after changes the variable ?

     

     



  • 22.  RE: failed to upgrade u-boot

    Posted 03-26-2010 13:03

    I have a SRX-240H that got the failed to upgrade boot loader:

    Upgrading Loader...
    bootflash write failed: Operation timed out
    loader upgrade failed: Operation timed out

     

    Tried to down grade back to 10.r2 and now the box is not accessible. I found the KB14175 article. This article references a u-boot-crc.bin and laoder_crc. Where can I find these files? I am assuming once i have them on a TFTP server I can then start the upgrade process again.

     

    Thanks!



  • 23.  RE: failed to upgrade u-boot

    Posted 03-31-2010 13:26

    @j-daniel:

     

    Open a case with J-Tac....I had the same with our SRX210...

    Be sure to ask specifically for those files and be sure to mention the KB article.

     

    The engineer I had never experienced it before, but after searching he found the 2 files at posted to me.....

    After another 5~10 minutes and the box was back up Smiley Very Happy

     

    Maarten



  • 24.  RE: failed to upgrade u-boot

    Posted 03-29-2010 07:19

    > Hi, 

    > do you change this variable on your srx ?

    > kenv boot.upgrade.uboot=0xbf400000
    > kenv boot.upgrade.loader=0xbf600000

    >  

    > after i change this variable and restart the box, my srx unable to boot up.

    > Regards,

    > ND

     

    When you say your SRX does not boot up, what does it mean?

     

    • It does not show any thing on console after hard power cycle?
    • It stops at bootloader?
    Merely kenv commands do not change persistent state of the system. So, even if you execute the kenv commands above and hard power cycle, the system should boot up.
    Is there any thing else you tried before or after these commands. That might give a clue as to what went wrong with the system.
    Regards

     



  • 25.  RE: failed to upgrade u-boot

    Posted 03-31-2010 17:55
    @amjain, yes...it do not disply anything after hard power cycle. I have requested DOA to JTAC and they agree with that. At the beginning my suspect is the RE was failed. But the funny thing , JTAC said they will replace new chassis without replace RE, they assume chassis failure. When received the new DOA chassis.....the box still won't boot up. And my question now is, does JTAC have tried to power on or anything my failed unit before replace the new one??


  • 26.  RE: failed to upgrade u-boot

    Posted 04-01-2010 10:27

    "does JTAC have tried to power on or anything my failed unit before replace the new one??"

     

    No, those units go back to manufacturing for root-cause analysis. JTAC does not normally have access to returned units.