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  • 1.  Can the software license upgrade from A1 to A2 ?

    Posted 11-10-2021 05:20
    The customer wants to add UTM function on their SRX 380, but the currently subscription license is A1.  Can the software license upgrade from A1 to A2?

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    WESLEY WANG
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  • 2.  RE: Can the software license upgrade from A1 to A2 ?

    Posted 11-11-2021 07:32
    Hi Wesley,

    there is no official upgrade SKU from A1 to A2 subscriptions... but I have previously successfully got Juniper to quote a new A2 subscriptions where the remaining net value of the A1 subscription has been redacted. But the calculation was done by the disti/partner, there is no internal system to support this.

    So it's possible but will probably take some days to get approved.

    I hope that clarifies.

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    Jonas Hauge Klingenberg - Juniper Ambassador
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  • 3.  RE: Can the software license upgrade from A1 to A2 ?

    Posted 11-12-2021 05:36
    Hi Jonas,

    It's truly clear, thanks for your reply.

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    WESLEY WANG
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