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Ask questions and share experiences about the SRX Series, vSRX, and cSRX.

  • 1.  SRX345 got into Recovery mode, please help

    Posted 02-16-2020 19:50

    Hi, guys,

     

    One of my SRX345 HA cluster stuck into the "recovery mode" "Octeon srx_345_ram#" after abrupt power loss. Unfortunately, It has not been configured auto-recovery.

     

    What should I do to repair the SRX345 ?

     

    May thanks in advance.

     

    With best regards

    Benson



  • 2.  RE: SRX345 got into Recovery mode, please help
    Best Answer

    Posted 02-17-2020 05:26

    Benson,

     

    Can you try the following command: boot

     

    Also, have you tried rebooting it again (unplug from power source)? Please try this a couple of times.

     



  • 3.  RE: SRX345 got into Recovery mode, please help

    Posted 02-17-2020 07:47

    Hi, epaniagua,

    Thanks so much for your recommendation.

     

    We did press the "power button" in front panel of the SRX, still into "Octeon srx_345_ram#"

     

    We shall try your recommendation.

     

    Many thanks.

     

     

     

     



  • 4.  RE: SRX345 got into Recovery mode, please help

    Posted 02-17-2020 07:56

    Ben,

     

    Performing a hardreset might also make the SRX to boot from the backup partition and from there you could later fix the primary partition: https://kb.juniper.net/InfoCenter/index?page=content&id=KB20554&actp=METADATA

     



  • 5.  RE: SRX345 got into Recovery mode, please help

    Posted 02-18-2020 11:28

    Hi, epaniagua,

     

    Thanks so much for your recommendation,

    "Boot" works.

     

    Cheers

    Benson



  • 6.  RE: SRX345 got into Recovery mode, please help

    Posted 02-18-2020 11:30

    Ben,

     

    Im glad it worked, you are very welcome.