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  • 1.  Unexpected reboot reason on EX2300-MP switches

    Posted 02-15-2022 09:59
    Hi Community,

    we have around 10x Switches model EX2300-48MP deployed as virtual-chassis.
    Some of them are unexpectedly rebooted, showing the odd reboot reason "reset-button reset". It is odd as the EX2300-48MP has no reset button !
    has anyone encountered the same ?

    Thanks

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    MOHUMMAD MAHDY ABBASS
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  • 2.  RE: Unexpected reboot reason on EX2300-MP switches
    Best Answer

    Posted 02-16-2022 09:32
    Hi.

    I had this exact problem and it drove me crazy. Eventually found out there is a problem that affects the EX2300 MP models when they are shippped with a specific FPGA firmware version, and this causes the complete random reboots, sometimes with the strange reset-button reason.

    There is a PR for it, PR1579576,  and KB article explaining how to fix it (https://kb.juniper.net/TSB18018), essentially you just have to upgrade the FPGA code, this requires the power cable to be physically pulled from the box though.

    Never had the issue again after this.
    Original Message


  • 3.  RE: Unexpected reboot reason on EX2300-MP switches

    Posted 04-05-2023 09:21

    Is the problem solved,I  have the same isssue.
     



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    Amith MT
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    Original Message


  • 4.  RE: Unexpected reboot reason on EX2300-MP switches

    Posted 06-16-2023 05:19

    Hi Amith, Sure, the answer of HipG is the problem solution.

    Thanks.



    ------------------------------
    MOHUMMAD MAHDY ABBASS
    ------------------------------

    Original Message