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Study results: Juniper purchase and deployment experience

  • 1.  Study results: Juniper purchase and deployment experience

    Posted 07-19-2023 16:14
    Edited by Kyla Jiayi Zhao 07-19-2023 16:13

    Hi Innovators, 

    Thank you to all who participated in our recent survey about your Juniper purchase and deployment experience! Here are some snippets of what your peers in the networking industry said: 

    • Around 80% of you participated in the purchase and deployment of Juniper product(s) in the past year 

    • At your organizations, network engineers, network administrators and network architects are largely responsible for unboxing and setup

    • Of all the purchase and deployment steps, unboxing the product and post-setup operations received the highest satisfaction 

      The Juniper team is prioritizing the areas identified by you as having room for improvement, such as receiving shipment communications, placing the order, activating licenses, and contextual documentation.  Stay tuned for more feedback opportunities as plans progress.

      The Junivators working on your purchase and deployment experience really appreciate your feedback! Here's what they say: "Thank you to all who participated in this essential survey.  Your feedback and willingness to speak with us one-on-one about your product onboarding experience help us visualize and prioritize the experiences that matter." – Deaneen Newell, Senior Manager

      Thank you again and look out for more opportunities to have your voice heard by Juniper leaders! 
       

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      Kyla Jiayi Zhao
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