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  • 1.  SSID for WiFi Configured through MIST and users don't get IP from DHCP server

    Posted 06-04-2024 13:46

    Hi Everyone,

    I was trying to add a new SSID to my LAN and all is well, but the users don't get IP address from my DHCP, which is based on windows. All configurations are fine as the switches have the VLAN and the default gateway for the DHCP scope is the interface on the core switch, which has the same VLAN, but something in the middle is missing so that the DHCP requests don't pass to the server.

    Any suggestions on where to start to track down this issue? Via MIST, how can I see if the device connected to that SSID is able to reach the DHCP server and get requests?

    Thanks



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    sara aa
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  • 2.  RE: SSID for WiFi Configured through MIST and users don't get IP from DHCP server

    Posted 06-05-2024 08:58
      |   view attached

    Hi,  You probably didn't set that SSID to be tagged with the correct VLAN.  Look at the attached document.  Go to "Finish the AP Configuration - WLAN  Configurations", step 15.  To quickly rule out your DHCP configuration, create an access port on the same switch the AP is connected to with the VLAN you want to test and see if your laptop can get an IP from that DHCP pool. 



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    Matt Sherman
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    Attachment(s)



  • 3.  RE: SSID for WiFi Configured through MIST and users don't get IP from DHCP server

    Posted 06-05-2024 22:46

    Another thought is that your AP is plugged into an access port and not a trunk port.  If a trunk port, is it allowing for the VLAN your SSID is tied to?



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    Matt Sherman
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