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SRX 5400 upgrade path/ packet loss coming when traffic started on ipsec.

  • 1.  SRX 5400 upgrade path/ packet loss coming when traffic started on ipsec.

    Posted 05-18-2024 20:11
    Edited by spuluka 05-19-2024 11:43

    Hi,

    I have srx 5400 just recently installed and setup done for ipsec, tunnel is stable if no traffic, but tunnel is going up/down when traffic started.  Traffic is less than 7 GB, but link  BW is 20G, so I don't think this causing issue.

    There is no alarm on SRX, 

    Could you  please someone suggest, maybe load issue or SCB/SPC issue?

    SRX 5400 running on JUNOS 12.3X48-D105.4,  if you think load issue can I upgrade to 19.3R1.8..

    Please kindly advice.

    Thanks,



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    BALA BALASUNDARAM
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  • 2.  RE: SRX 5400 upgrade path/ packet loss coming when traffic started on ipsec.

    Posted 05-18-2024 20:35

    For a vpn that is going up/down follow the outline in this kb article to identify the cause.

    https://supportportal.juniper.net/s/article/SRX-How-to-troubleshoot-a-VPN-tunnel-that-is-going-up-and-down?language=en_US

    Upgrades from the EOL version 12 generally require multiple steps up to a current version.  Check the FAQ and other notes on these old version upgrades from this previous announcement.

    https://community.juniper.net/discussion/are-you-still-running-junos-release-12x-14x-15x-or-16x



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    Steve Puluka BSEET - Juniper Ambassador
    IP Architect - DQE Communications Pittsburgh, PA (Metro Ethernet & ISP - Retired)
    http://puluka.com/home
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