Every IT and Network Operations Team tracks entitlements, licenses, and network assets. Juniper Support Insights (JSI) simplifies this by automatically collecting and maintaining your hardware and software inventories, and it attaches key life cycle information to each device, aiding support and time savings.
JSI dashboards, reports, and features include:
- Hardware Inventory: Inventory of chassis grouped by product line, in hierarchical or tabular format.
- Hardware Hierarchy: Shows parts in a hierarchical manner per their positions inside a chassis with serial numbers & parts descriptions.
- Device Management Inventory: Node-level management information including the states of primary backup routing engines & device software levels.
- Compare Hardware: Shows hardware changes between selected dates.
- Search Hardware: Search for specific hardware (serialized & non-serialized) from the entire collection history.
- Physical & Logical Interfaces: Inventory of physical & logical interfaces, with options for viewing historical data & tracking changes.
Get started onboarding your connected devices to JSI so you can gain visibility to installed base inventory, software and hardware configurations, and licenses. All current Juniper Care customers are automatically entitled to this optional AI-driven support.
@pgoddard, @Ahmed Khalil, and me are here to help! Reply with any questions or feedback on JSI. Our team wants to hear from you, so please let us know if you plan to implement JSI or need assistance.
Join one of our upcoming "Jumpstart JSI Ask the Experts" meetups to learn more about JSI and how you can connect your devices. Select the session that best suits your schedule:
Additional Links:
Juniper Support Insights demo
At-A-Glance: Juniper Support Insights (PDF)
Juniper Support Insights Data Sheet
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Devin Petrino
Sr Director, Customer Success
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