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Do you know about Juniper Support Insights?

  • 1.  Do you know about Juniper Support Insights?

    Posted 21 days ago

    Greetings Juniper Community! This is the first post in an eight-part series of community posts sharing tips and information on one of the hidden benefits of Juniper Care Services, Juniper Support Insights (JSI). 

    JSI extends support automation & lifecycle management to the entire Juniper portfolio, giving IT & network operations teams actionable operational health insights that help improve network performance & uptime.

    You can securely connect your Juniper devices (ACX, EX, MX, PTX, QFX, & SRX) to the cloud, and get actionable intelligence that helps improve network performance and uptime.

    Juniper Support Insights overview

    JSI is available to anyone with an active Juniper Care Service contract, no matter the tier/level. You can verify if you have an active Juniper Care Services contract via the Serial Number Entitlement (SNE) tool. If you do not have an active JCS contract please, contact your Juniper Account Team. If you need assistance finding your Juniper Account Team, complete this brief "Request a Call" form.

    The Jumpstart JSI series will be 7 community posts that will dive deeper into the actionable insights you get from JSI, and how you can implement JSI.  Philip Goddard (@pgoddard) Sr Director of Product Management, and @Devin Petrino Product Manager will share their expertise and answer your questions in the community. Keep an eye out for their posts on Tuesday over the next few weeks. 

    #JumpstartJSI #JSI #ProductNews



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    Jodi Meier
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