Hi Guys,
We have upgraded the OS to 22.4R1 from 20.4R4 but we found the system abnormally shutdown randomly. Does anyone suffer this issue too? We tried to downgrade to 22.2R2 but it is the same.
Model: mx204
Junos: 22.4R1-S1.1
Apr 4 06:14:32 WAN01 eventd[20205]: SYSTEM_ABNORMAL_SHUTDOWN: System abnormally shut down
Apr 4 06:14:32 WAN01 eventd[20205]: SYSTEM_OPERATIONAL: System is operational
Apr 4 06:14:32 WAN01 jlaunchhelperd[20210]: initializing jlaunchhelperd
Apr 4 06:14:32 WAN01 jlaunchhelperd[20210]: jlaunchd created. Suspending until program state changes
Apr 4 06:14:32 WAN01 jlaunchhelperd[20212]: Launching /sbin/jlaunchd...
Apr 4 06:14:32 WAN01 kernel: Fatal trap 12: page fault while in kernel mode
Apr 4 06:14:32 WAN01 kernel: cpuid = 3; apic id = 03
Apr 4 06:14:32 WAN01 kernel: fault virtual address = 0x0
Apr 4 06:14:32 WAN01 kernel: fault code = supervisor read data, page not present
Apr 4 06:14:32 WAN01 kernel: instruction pointer = 0x20:0xffffffff8057e95f
Apr 4 06:14:32 WAN01 kernel: stack pointer = 0x0:0xfffffe0088e09300
Apr 4 06:14:32 WAN01 kernel: frame pointer = 0x0:0xfffffe0088e09300
Apr 4 06:14:32 WAN01 kernel: code segment = base 0x0, limit 0xfffff, type 0x1b
Apr 4 06:14:32 WAN01 kernel: = DPL 0, pres 1, long 1, def32 0, gran 1
Apr 4 06:14:32 WAN01 kernel: processor eflags = interrupt enabled, resume, IOPL = 0
Apr 4 06:14:32 WAN01 kernel: current process = 12219 (mib2d)
Apr 4 06:14:32 WAN01 kernel: trap number = 12
Apr 4 06:14:32 WAN01 kernel: panic: page fault
Apr 4 06:14:32 WAN01 kernel: cpuid = 3
Apr 4 06:14:32 WAN01 kernel: time = 1680559796
Apr 4 06:14:32 WAN01 kernel: Uptime: 2d4h29m18s
Apr 4 06:14:32 WAN01 kernel: Dumping 1724 out of 16330 MB:
Apr 4 06:14:32 WAN01 kernel: ..1%..11%..21%..31%..41%..51%..61%..71%..81%..91%
Apr 4 06:14:32 WAN01 kernel: Dump complete
Apr 4 06:14:32 WAN01 kernel: Automatic reboot in 15 seconds - press a key on the console to abort
Apr 4 06:14:32 WAN01 kernel: Rebooting...
Apr 4 06:14:32 WAN01 kernel: cpu_reset: Restarting BSP
Apr 4 06:14:32 WAN01 kernel: cpu_reset_proxy: Stopped CPU 3
Apr 4 06:14:32 WAN01 kernel: ---<<BOOT>>---
Apr 4 06:14:32 WAN01 kernel: Copyright (c) 1998-2023 Juniper Networks, Inc.
Apr 4 06:14:32 WAN01 kernel: Copyright (c) 1992-2020 The FreeBSD Project.
Apr 4 06:14:32 WAN01 kernel: Copyright (c) 1979, 1980, 1983, 1986, 1988, 1989, 1991, 1992, 1993, 1994
Apr 4 06:14:32 WAN01 kernel: The Regents of the University of California. All rights reserved.
Apr 4 06:14:32 WAN01 kernel: FreeBSD is a registered trademark of The FreeBSD Foundation.
Apr 4 06:14:32 WAN01 kernel: FreeBSD JNPR-12.1-20230120.4e9750f_builder_stable_12_224 #0 r356482+4e9750f4dfc(HEAD): Wed Feb 1 22:28:52 PST 2023
Apr 4 06:14:32 WAN01 kernel: builder@feyrith.juniper.net:/volume/build/junos/occam/llvm-10.0/sandbox-224-20230120-4e9750f/freebsd/stable_12_224/20230120.072718_builder_stable_12_224.4e9750f/obj/amd64/juniper/kernels/JNPR-AMD64-PRD/kernel amd64
Apr 4 06:14:32 WAN01 kernel: Juniper clang version 10.0.1 (git@eng-gitlab.juniper.net:tools-tot/llvm 477a470596099ea324b061842debb3f9707ee902)
Apr 4 06:14:32 WAN01 kernel: VT(vga): text 80x25
---------------------------------
> show chassis routing-engine
Routing Engine status:
Temperature 42 degrees C / 107 degrees F
CPU temperature 42 degrees C / 107 degrees F
DRAM 16330 MB (16384 MB installed)
Memory utilization 40 percent
5 sec CPU utilization:
User 1 percent
Background 0 percent
Kernel 0 percent
Interrupt 0 percent
Idle 98 percent
1 min CPU utilization:
User 1 percent
Background 0 percent
Kernel 0 percent
Interrupt 0 percent
Idle 98 percent
5 min CPU utilization:
User 1 percent
Background 0 percent
Kernel 0 percent
Interrupt 0 percent
Idle 98 percent
15 min CPU utilization:
User 1 percent
Background 0 percent
Kernel 0 percent
Interrupt 0 percent
Idle 98 percent
Model RE-S-1600x8
Start time 2023-04-04 06:12:17 HKT
Uptime 9 hours, 57 minutes, 14 seconds
Last reboot reason 0x1000:reboot due to panic
Load averages: 1 minute 5 minute 15 minute
0.13 0.23 0.24
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Benjamin CL
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