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Significant SRX reliability problems

Erdem12-06-2017 13:48

Generally speaking, I really like working with the SRX. We use 210, 220, and 240 models throughout the ...

Erdem12-07-2017 01:53

Hi! No - you're not the only one. We didn't have any jack- or pushbutton-issues, but loads of ...

Erdem12-07-2017 06:40

Juniper has been my go-to vendor for over a decade-- but their reliability problems are killing us-- ...

Nelumbo12-07-2017 22:00

Hello Thanks a lot for the feedabck. To understand better, what is the model of the newly ...

Erdem12-08-2017 03:36

"Newly procured?" Per my original post, these were bought 4-5 years ago-- which is still fairly young ...

Erdem03-06-2018 11:05

Since I wrote the original post 3 months ago, we've had 2 additional failures. One crashed in service ...

p.k03-08-2018 07:00

Hi I am sad to hear you have so many failures. This looks like an anomaly to me. Our experience ...

Erdem03-08-2018 09:59

Yes, all devices are kept in rooms with proper cooling and humidity. The failed colo router is in ...

Erdem08-14-2019 00:37

Hi, We are an MSP in the Netherlands. We've been running Juniper for 10 years now. Some SSG-5's ...

Raveen08-18-2019 21:28

Hello Chris, Thank you for the feedback and very sorry to hear your experience of reliability ...

dwolcot108-22-2019 15:09

This is a major concern with the SRX3XX series line and yes there is a newer revision with a new ...

DJP09-25-2019 08:22

I have also had some reliability problems with the SRX340 platform. We recently installed 6 units ...

msheikoh09-26-2019 10:15

Hello, curious if you opened up JTAC case so they can take a look at these failures along with ...

Matt Watson01-22-2020 07:24

Would an active Jcare contract be required to have units that have suffered premature flash ...

dwolcot101-22-2020 09:58

I would expect that a active support contract would be required. However, since you don't ...

jonashauge01-22-2020 10:36

The flash chip on the SRX300 series was changed to at different brand and type around June ...

dwolcot101-22-2020 11:42

18.4R3, 19.1R3, and, 19.2R2 were released as well that should help with the amount of data ...

bkamen06-01-2023 13:50

Not an anomaly. I have several SRX240s that ended service because of flash errors. I learned early ...

mandrejco06-02-2020 05:20

We are a Juniper Reseller. We have had 7 SRX300's crash over a 6 month period. All documented. They ...

The.Rook08-27-2020 06:02

We have seen 4 SRX300 fail recently. Console connection indicates that no boot media is available. ...

DAVID BABIANO RODRIGUEZ11-24-2020 05:34

I hava a SRX345 with the same problem. This unit is 2 years old only... The device has been rebooted ...

Footy-Smurf11-26-2020 11:43

I have had the same reliability issues with the SRX300 and SRX340 devices. Random reboots, lockups ...

tgreaser12-05-2020 19:38

Footy-Smurf.. Ive not notice any issues like this with my 320s . Since you mentioned you had yours ...

Footy-Smurf12-05-2020 22:09

Hi Tgreaser: I had a lot of random reboots and lockups, there was no pre-failure thing. I didn't ...

tgreaser12-06-2020 18:12

Thanks. Just so I understand you correctly. You had issues with all your units (24+) that used ...

Footy-Smurf12-07-2020 08:47

All of my Branch SRX devices had experienced multiple reboot/lockup problems over a about a year. ...

EMTSU-IT01-06-2022 14:38

Hi Stuart, Apologies for resurrecting an old thread, but I thought you might be able to help ...

Footy-Smurf01-07-2022 05:29

Hi: The lockup and random reboot problem occurred when there was any on box logging, which ...

EMTSU-IT01-10-2022 10:46

Hi Stuart. I understand, thank you for your reply :) Best wishes.------------------------------------------- ...