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Unable to upgrade

  • 1.  Unable to upgrade

    Posted 02-27-2019 07:44

    The router only boots to loader tried installing with tftp but looks like disk space is an issue. How to clean the disk in loader mode?

     

    thks

     

     

    loader> install tftp://10.157.70.171/junos-srxsme-15.1X49-D150.2-domestic.tgz
    Target device selected for installation: internal media
    /kernel data=0xba1ec0+0x152c60 syms=[0x4+0xa0a30+0x4+0xf0706]
    Kernel entry at 0x801000c0 ...
    init regular console
    Primary ICache: Sets 16 Size 128 Asso 39
    Primary DCache: Sets 8 Size 128 Asso 32
    Secondary DCache: Sets 1024 Size 128 Asso 4
    CIU_FUSE 0x3/0x3
    GDB: debug ports: uart
    GDB: current port: uart
    KDB: debugger backends: ddb gdb
    KDB: current backend: ddb
    kld_map_v: 0x8ff80000, kld_map_p: 0x0
    Running in PARTITIONED TLB MODE
    Copyright (c) 1996-2018, Juniper Networks, Inc.
    All rights reserved.
    Copyright (c) 1992-2007 The FreeBSD Project.
    Copyright (c) 1979, 1980, 1983, 1986, 1988, 1989, 1991, 1992, 1993, 1994
    The Regents of the University of California. All rights reserved.
    FreeBSD is a registered trademark of The FreeBSD Foundation.
    JUNOS 15.1X49-D150.2 #0: 2018-09-19 17:44:55 UTC
    builder@monarth.juniper.net:/volume/build/junos/15.1/service/15.1X49-D150.2/obj/octeon/junos/bsd/kernels/JSRXNLE/kernel
    can't re-use a leaf (perf_mon)!
    can't re-use a leaf (threshold)!
    can't re-use a leaf (debug)!
    JUNOS 15.1X49-D150.2 #0: 2018-09-19 17:44:55 UTC
    builder@monarth.juniper.net:/volume/build/junos/15.1/service/15.1X49-D150.2/obj/octeon/junos/bsd/kernels/JSRXNLE/kernel
    real memory = 4294967296 (4194304K bytes)
    avail memory = 3091644416 (2948MB)
    FreeBSD/SMP: Multiprocessor System Detected: 2 CPUs
    Security policy loaded: JUNOS MAC/runasnonroot (mac_runasnonroot)
    Security policy loaded: Junos MAC/veriexec (mac_veriexec)
    Security policy loaded: JUNOS MAC/pcap (mac_pcap)
    MAC/veriexec fingerprint module loaded: SHA1
    MAC/veriexec fingerprint module loaded: SHA256
    netisr_init: !debug_mpsafenet, forcing maxthreads from 2 to 1
    cpu0 on motherboard
    : CAVIUM's OCTEON 70XX/71XX CPU Rev. 0.2 with no FPU implemented
    L1 Cache: I size 78kb(128 line), D size 32kb(128 line), thirty two way.
    L2 Cache: Size 512kb, 4 way
    obio0 on motherboard
    uart0: <Octeon-16550 channel 0> on obio0
    uart0: console (9600,n,8,1)
    twsi0 on obio0
    set clock 0x31
    xhci0: <Cavium Octeon 7xxx xHCI Host Driver> on obio0
    usb0: <USB bus for xHCI Controller> on xhci0
    usb0: USB revision 3.0
    uhub0: vendor 0x0000 XHCI root hub, class 9/0, rev 3.00/1.00, addr 1
    uhub0: 2 ports with 2 removable, self powered
    xhci1: <Cavium Octeon 7xxx xHCI Host Driver> on obio0
    usb1: <USB bus for xHCI Controller> on xhci1
    usb1: USB revision 3.0
    uhub1: vendor 0x0000 XHCI root hub, class 9/0, rev 3.00/1.00, addr 1
    uhub1: 2 ports with 2 removable, self powered
    cpld0 on obio0
    pcib0: <Cavium on-chip PCIe HOST bridge> on obio0
    Disabling Octeon big bar support
    pcib0: Initialized controller
    pci0: <PCI bus> on pcib0
    pci0: <network, ethernet> at device 0.0 (no driver attached)
    pci0: <network, ethernet> at device 0.1 (no driver attached)
    gblmem0 on obio0
    octpkt0: <Octeon RGMII> on obio0
    cfi0: <Macronix MX25L64 - 8MB> on obio0
    cfi1: <Macronix MX25L64 - 8MB> on obio0
    umass0: Silicon Motion,Inc. SM3255AA MEMORY BAR, rev 2.00/1.00, addr 2
    umass1: Generic Mass Storage, rev 2.00/1.00, addr 2
    octpkt_attach: Initializing octpkt0 interface
    Timecounter "mips" frequency 1200000000 Hz quality 0
    Registered AMT tunnel Encap with UDP Tunnel!
    Loading Redundant LT driver
    ###PCB Group initialized for udppcbgroup
    ###PCB Group initialized for tcppcbgroup
    md0: Preloaded image </isofs-install-srxsme> 20002816 bytes at 0x80f85c60
    da1 at umass-sim1 bus 1 target 0 lun 0
    da1: <Generic Flash Disk 8.07> Removable Direct Access SCSI-4 device
    da1: 40.000MB/s transfers
    da1: 15200MB (31129600 512 byte sectors: 255H 63S/T 1937C)
    Kernel thread "wkupdaemon" (pid 54) exited prematurely.
    da0 at umass-sim0 bus 0 target 0 lun 0
    da0: < USB MEMORY BAR 1000> Removable Direct Access SCSI-0 device
    da0: 40.000MB/s transfers
    da0: Attempt to query device size failed: NOT READY, Medium not present
    (da0:umass-sim0:0:0:0): READ CAPACITY. CDB: 25 0 0 0 0 0 0 0 0 0
    (da0:umass-sim0:0:0:0): CAM Status: SCSI Status Error
    (da0:umass-sim0:0:0:0): SCSI Status: Check Condition
    (da0:umass-sim0:0:0:0): NOT READY asc:3a,0
    (da0:umass-sim0:0:0:0): Medium not present
    (da0:umass-sim0:0:0:0): Unretryable error
    Opened disk da0 -> 6
    (da0:umass-sim0:0:0:0): READ CAPACITY. CDB: 25 0 0 0 0 0 0 0 0 0
    (da0:umass-sim0:0:0:0): CAM Status: SCSI Status Error
    (da0:umass-sim0:0:0:0): SCSI Status: Check Condition
    (da0:umass-sim0:0:0:0): NOT READY asc:3a,0
    (da0:umass-sim0:0:0:0): Medium not present
    (da0:umass-sim0:0:0:0): Unretryable error
    Opened disk da0 -> 6
    Trying to mount root from cd9660:/dev/md0
    WARNING: preposterous time in file system
    WARNING: clock 11563 days greater than file system time
    tty: not found
    Starting JUNOS installation:
    Source Package: net0:/junos-srxsme-15.1X49-D150.2-domestic.tgz
    Target Media : internal
    Product : srx300
    add default: gateway 10.157.70.171
    PING 10.157.70.171 (10.157.70.171): 56 data bytes
    64 bytes from 10.157.70.171: icmp_seq=0 ttl=128 time=1.051 ms

    --- 10.157.70.171 ping statistics ---
    1 packets transmitted, 1 packets received, 0% packet loss
    round-trip min/avg/max/stddev = 1.051/1.051/1.051/0.000 ms
    Computing slice and partition sizes for /dev/da0 ...
    awk: division by zero
    input record number 1, file
    source line number 3
    The target media /dev/da0 (0 bytes) is too small.
    The installation cannot proceed
    ERROR: Target media is too small
    Waiting (max 60 seconds) for system process `vnlru' to stop...done
    Waiting (max 60 seconds) for system process `vnlru_mem' to stop...done
    Waiting (max 60 seconds) for system process `bufdaemon' to stop...done
    Waiting (max 60 seconds) for system process `syncer' to stop...
    Syncing disks, vnodes remaining...1 0 done



  • 2.  RE: Unable to upgrade

    Posted 02-27-2019 08:09

    It looks like a broken flash on your device:

    da0 at umass-sim0 bus 0 target 0 lun 0
    da0: < USB MEMORY BAR 1000> Removable Direct Access SCSI-0 device
    da0: 40.000MB/s transfers
    da0: Attempt to query device size failed: NOT READY, Medium not present
    (da0:umass-sim0:0:0:0): READ CAPACITY. CDB: 25 0 0 0 0 0 0 0 0 0
    (da0:umass-sim0:0:0:0): CAM Status: SCSI Status Error
    (da0:umass-sim0:0:0:0): SCSI Status: Check Condition
    (da0:umass-sim0:0:0:0): NOT READY asc:3a,0
    (da0:umass-sim0:0:0:0): Medium not present
    (da0:umass-sim0:0:0:0): Unretryable error
    Opened disk da0 -> 6
    (da0:umass-sim0:0:0:0): READ CAPACITY. CDB: 25 0 0 0 0 0 0 0 0 0
    (da0:umass-sim0:0:0:0): CAM Status: SCSI Status Error
    (da0:umass-sim0:0:0:0): SCSI Status: Check Condition
    (da0:umass-sim0:0:0:0): NOT READY asc:3a,0
    (da0:umass-sim0:0:0:0): Medium not present
    (da0:umass-sim0:0:0:0): Unretryable error

    Could you try again with "--format" on your install command.

     install --format tftp://10.157.70.171/junos-srxsme-15.1X49-D150.2-domestic.tgz

    If this doesn't work I woud suspect you need to RMA the device.

     



  • 3.  RE: Unable to upgrade

    Posted 02-27-2019 08:48

    You can try to boot from USB flash drive which is used to re-format a boot device and recover an SRX Series device after boot media corruption. If this method also fails, you have to RMA the device.

    https://www.juniper.net/documentation/en_US/junos/topics/task/operational/security-junos-os-upgrade-usb-flash-drive-preparing.html

     



  • 4.  RE: Unable to upgrade

    Posted 12-31-2019 13:59

    Hello, what is the model of device in question and what software version it is running. 



  • 5.  RE: Unable to upgrade

    Posted 12-31-2019 14:00

    you are trying to install "junos-srxsme-15.1X49-D150.2-domestic.tgz"  (loader> install tftp://10.157.70.171/junos-srxsme-15.1X49-D150.2-domestic.tgz) on a SRX branch device, but i am not sure if that device supports this junos version. 


    Computing slice and partition sizes for /dev/da0 ...
    awk: division by zero
    input record number 1, file
    source line number 3
    The target media /dev/da0 (0 bytes) is too small.   <<<<<>>><<><>
    The installation cannot proceed
    ERROR: Target media is too small <<<<<>>><<><>



  • 6.  RE: Unable to upgrade

    Posted 12-31-2019 14:01

    Some of branch platforms with low memory cant go to 15.1 line of code, so they have to use 12.3 only.