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upgrade ex4200 failed

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  • 1.  upgrade ex4200 failed

    Posted 12-01-2019 21:01

    Hello,

    i have tried to update my ex4200 but i got following error

    root> ... add /mnt/jinstall-ex-4200-12.3R12.4-domestic-signed.tgz

    Checking pending install on fpc0
    rcp: shell/tcp: unknown service

     

    any idea how to solve it?

    thanks,



  • 2.  RE: upgrade ex4200 failed

     
    Posted 12-01-2019 21:21

    Hi blackmetal,

     

    The right procedure is to copy over the image files from USB to a tmp directory on the device and then issue the upgrade command - "request system software add /var/tmp/image.tgz".

    https://kb.juniper.net/InfoCenter/index?page=content&id=KB12880&actp=METADATA

     

    Hope this helps.

     

    Regards,
    -r.

    --------------------------------------------------

    If this solves your problem, please mark this post as "Accepted Solution."
    Kudos are always appreciated :).



  • 3.  RE: upgrade ex4200 failed

    Posted 12-01-2019 21:31

    Hi,

    i did it but i receive same error.



  • 4.  RE: upgrade ex4200 failed
    Best Answer

     
    Posted 12-02-2019 00:25

    Hi,

     

    if standard installation fails, perform a recovery installation. Please find the procedure below:

     

    https://kb.juniper.net/InfoCenter/index?page=content&id=KB20643

     

    Before you start, copy the juniper.conf.gz to an USB device, then re-install the device, then load the juniper.conf.gz again and commit it.



  • 5.  RE: upgrade ex4200 failed

     
    Posted 12-02-2019 04:08
    If formatting doesn't help, it's better to have the EX replaced. This error shouldn't be seen while applying an image on the box. Please update so others can benefit from your post.

    Hope this helps.

    Regards,
    -r.

    --------------------------------------------------

    If this solves your problem, please mark this post as "Accepted Solution."
    Kudos are always appreciated :).


  • 6.  RE: upgrade ex4200 failed

    Posted 12-02-2019 04:12

    Hi,

    i did formatting and it works!

    thank you guys.