Switching

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Ask questions and share experiences about EX and QFX portfolios and all switching solutions across your data center, campus, and branch locations.

  • 1.  GBIC Warranty

    Posted 10-19-2017 09:26

    I have a Juniper Networks SPP5100SR-J3

    740-021308 REV 01  10GE SFP+SR

     

    that has stopped working, are these devices warrantied from Juniper.?

     

    Or just trash it and buy another.?



  • 2.  RE: GBIC Warranty
    Best Answer

    Posted 10-19-2017 13:17

    There is a one year warranty and as I understand it, they are also covered via the switch/routers support contract.

     

    Check warranty status via https://entitlementsearch.juniper.net/entitlementsearch/welcome.do - or ask JTAC to RMA if the Juniper equipment is covered under active support.