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  • 1.  Root Password Recovery on a SRX345 with JUNOS 19.4R3-S13

    Posted 02-21-2022 05:41

    Hi Community,

    The client has a HA cluster of two Juniper Networks SRX345 with the JUNOS 19.4R3-S13 version.  The cluster is working wonderfully, but the root account password no longer works.  We have tried logging in with previous passwords and all attempts were unsuccessful whether it was through J-Web, SSH, and Serial.  Now, it is necessary to perform a password recovery as described in this document:  User Access and Authentication Administration Guide for Junos OS (Recover a Root Password | Junos OS | Juniper Networks).  Although it seems straightforward, it does not mention whether the SRX/cluster configuration would remain intact. 

    This will be my first time performing a password recovery on a Juniper Networks SRX device.  Also, during this process, we will leave the second node online while working on the primary node which is to be offline. 

    Any advice and feedback would be helpful and appreciated.



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    Ray
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  • 2.  RE: Root Password Recovery on a SRX345 with JUNOS 19.4R3-S13

     
    Posted 02-21-2022 05:43
    The configuration remains intact after this process is done.

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    Steve Puluka BSEET - Juniper Ambassador
    IP Architect - DQE Communications Pittsburgh, PA (Metro Ethernet & ISP)
    http://puluka.com/home
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  • 3.  RE: Root Password Recovery on a SRX345 with JUNOS 19.4R3-S13

    Posted 02-23-2022 19:13
    Thank you, Steve!  The configuration remained intact as you stated.  ~Ray

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    RAY SALAZAR
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  • 4.  RE: Root Password Recovery on a SRX345 with JUNOS 19.4R3-S13

    Posted 02-22-2022 05:51
    Hi,
    If you have an existing user admin account who can login via ssh, you can always reset the root account password with below commands;

    srx#set system root-authentication plain-text-password (press enter)

    Thanks,
    A

    ------------------------------
    Leangf Leangf
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  • 5.  RE: Root Password Recovery on a SRX345 with JUNOS 19.4R3-S13

    Posted 02-23-2022 19:13
    Thank you!

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    RAY SALAZAR
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