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  • 1.  SRX220 Unstable - Questions Please

    Posted 10-02-2021 05:11
    I have an SRX220 that has been unstable, as it appears to go offline and restart at various times, on it's own! Based on my system parameters below, do I need to update my BIO's to 2.8? Do I need to also look into my file system boot-messages WARNINGS?
    Lastly, what about the snapshot media internal files, Primary vs Backup.
    Should they be matching versions?
    Please do let me know.

    ScotTn3T@RTAEEC02> show system software
    Information for junos:

    JUNOS Software Release [12.1X46-D65.4]

    ScotTn3T@RTAEEC02> show chassis routing-engine bios
    Routing Engine BIOS Version: 2.5

    Part Type Tag Current Available Status
    version version
    Routing Engine 0 RE BIOS 0 2.5 2.8 OK
    Routing Engine 0 RE BIOS Backup 1 2.5 2.8 OK

    ScotTn3T@RTAEEC02> show chassis routing-engine
    Routing Engine status:
    Temperature 49 degrees C / 120 degrees F
    Total memory 2048 MB Max 1044 MB used ( 51 percent)
    Control plane memory 1088 MB Max 490 MB used ( 45 percent)
    Data plane memory 960 MB Max 547 MB used ( 57 percent)
    CPU utilization:
    User 6 percent
    Background 0 percent
    Kernel 11 percent
    Interrupt 0 percent
    Idle 83 percent
    Model RE-SRX220H2-POE
    Serial ID ACKK8341
    Start time 2021-09-30 13:08:14 EDT
    Uptime 1 day, 10 hours, 58 minutes, 36 seconds
    Last reboot reason 0x1:power cycle/failure
    Load averages: 1 minute 5 minute 15 minute
    0.07 0.11 0.08

    ScotTn3T@RTAEEC02> show system boot-messages
    kld_map_v: 0x8ff80000, kld_map_p: 0x0
    Copyright (c) 1996-2016, Juniper Networks, Inc.
    All rights reserved.
    Copyright (c) 1992-2006 The FreeBSD Project.
    Copyright (c) 1979, 1980, 1983, 1986, 1988, 1989, 1991, 1992, 1993, 1994
    The Regents of the University of California. All rights reserved.
    JUNOS 12.1X46-D65.4 #0: 2016-12-30 01:34:30 UTC
    JUNOS 12.1X46-D65.4 #0: 2016-12-30 01:34:30 UTC
    real memory = 2147483648 (2048MB)
    avail memory = 1057017856 (1008MB)
    FreeBSD/SMP: Multiprocessor System Detected: 2 CPUs
    Security policy loaded: JUNOS MAC/pcap (mac_pcap)
    Security policy loaded: JUNOS MAC/runasnonroot (mac_runasnonroot)
    netisr_init: !debug_mpsafenet, forcing maxthreads from 2 to 1
    cpu0 on motherboard
    : CAVIUM's OCTEON 5020 CPU Rev. 0.1 with no FPU implemented
    L1 Cache: I size 32kb(128 line), D size 8kb(128 line), sixty four way.
    L2 Cache: Size 128kb, 8 way
    obio0 on motherboard
    uart0: <Octeon-16550 channel 0> on obio0
    uart0: console (9600,n,8,1)
    twsi0 on obio0
    dwc0: <Synopsis DWC OTG Controller Driver> on obio0
    usb0: <USB Bus for DWC OTG Controller> on dwc0
    usb0: USB revision 2.0
    uhub0: vendor 0x0000 DWC OTG root hub, class 9/0, rev 2.00/1.00, addr 1
    uhub0: 1 port with 1 removable, self powered
    uhub1: vendor 0x0409 product 0x005a, class 9/0, rev 2.00/1.00, addr 2
    uhub1: single transaction translator
    uhub1: 3 ports with 2 removable, self powered
    cpld0 on obio0
    pcib0: <Cavium on-chip PCI bridge> on obio0
    Disabling Octeon big bar support
    PCI Status: PCI 32-bit: 0xc041b
    pcib0: Initialized controller
    pci0: <PCI bus> on pcib0
    pci0: <simple comms> at device 1.0 (no driver attached)
    atapci0: <SiI 0680 UDMA133 controller> port 0x8-0xb,0x10-0x17,0x18-0x1b,0x20-0x2f mem 0x8020000-0x80200ff irq 0 at device 2.0 on pci0
    ata2: <ATA channel 0> on atapci0
    ata3: <ATA channel 1> on atapci0
    gblmem0 on obio0
    octpkt0: <Octeon RGMII> on obio0
    cfi0: <AMD/Fujitsu - 8MB> on obio0
    Timecounter "mips" frequency 700000000 Hz quality 0
    ###PCB Group initialized for udppcbgroup
    ###PCB Group initialized for tcppcbgroup
    ad0: Device does not support APM
    ad0: 2000MB <CF 2GB 20100924> at ata2-master WDMA2
    Trying to mount root from ufs:/dev/ad0s1a
    WARNING: / was not properly dismounted
    WARNING: / was not properly dismounted
    WARNING: R/W mount of /cf/var denied. Filesystem is not clean - run fsck

    ScotTn3T@RTAEEC02> show system storage partitions
    Boot Media: internal (ad0)
    Active Partition: ad0s1a
    Backup Partition: ad0s2a
    Currently booted from: active (ad0s1a)

    Partitions information:
    Partition Size Mountpoint
    s1a 619M /
    s2a 620M altroot
    s3e 49M /config
    s3f 615M /var
    s4a 54M recovery
    s4e 5.6M

    ScotTn3T@RTAEEC02> show system snapshot media internal
    Information for snapshot on internal (/dev/ad0s1a) (primary)
    Creation date: Sep 30 13:08:22 2021
    JUNOS version on snapshot:
    junos : 12.1X46-D65.4-domestic
    Information for snapshot on internal (/dev/ad0s2a) (backup)
    Creation date: Nov 16 19:21:03 2015
    JUNOS version on snapshot:
    junos : 12.1X46-D35.1-domestic

    Scott Lucas

  • 2.  RE: SRX220 Unstable - Questions Please

    Posted 10-02-2021 05:51
    The logged reboot reason
    Last reboot reason 0x1:power cycle/failure

    Indicates either a local power issue or hardware problem in the power systems.  

    Check the other devices on the same circuit and confirm whether that is an issue with the power feed or other shared resource like the power strip.

    If this is good, The srx220 does use an external power supply, you can replace that as potentially bad.

    If it still occurs then the remaining hardware is internal and will require the srx220 itself be replaced.

    See this kb.

    Steve Puluka BSEET - Juniper Ambassador
    IP Architect - DQE Communications Pittsburgh, PA (Metro Ethernet & ISP)