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fpc1 [EX-BCM PIC] ex_bcm_pic_get_an_info: Failed to get the remote ability for Rear QSFP+ PIC port 3

  • 1.  fpc1 [EX-BCM PIC] ex_bcm_pic_get_an_info: Failed to get the remote ability for Rear QSFP+ PIC port 3

    Posted 10-19-2022 13:12

    got below error
    Oct 18 12:04:08 UPCL-ES00B-TB-0001 fpc1 [EX-BCM PIC] ex_bcm_linkscan_handler: Link 57 UP
    Oct 18 12:04:08 UPCL-ES00B-TB-0001 fpc1 BCM Error: API bcm_port_advert_remote_get(device, port, &ablity) at ex_bcm_get_remote_ability:773 -> Operation disabled
    Oct 18 12:04:08 UPCL-ES00B-TB-0001 fpc1 [EX-BCM PIC] ex_bcm_pic_get_an_info: Failed to get the remote ability for Rear QSFP+ PIC port 3

    Interface errors are increasing:

    admin@UPCL-ES00B-TB-0001> show interfaces vcp-255/1/3 extensive | match Runts:
    Errors: 329472, Drops: 0, Framing errors: 325140, Runts: 4332, Giants: 0, Policed discards: 0, Resource errors: 0

    {backup:1}
    admin@UPCL-ES00B-TB-0001> show interfaces vcp-255/1/3 extensive | match Runts:
    Errors: 329482, Drops: 0, Framing errors: 325150, Runts: 4332, Giants: 0, Policed discards: 0, Resource errors: 0

    We tried to recreate the vc-port like this:

    request virtual-chassis vc-port delete pic-slot 1 port 3 member 1
    wait 5 minutes
    request virtual-chassis vc-port set pic-slot 1 port 3 member 1



    But errors still increasing after recreation:


    {backup:1}
    admin@UPCL-ES00B-TB-0001> show interfaces vcp-255/1/3 extensive | match Runts
    Errors: 683, Drops: 0, Framing errors: 679, Runts: 4, Giants: 0, Policed discards: 0, Resource errors: 0

    {backup:1}
    admin@UPCL-ES00B-TB-0001> show interfaces vcp-255/1/3 extensive | match Runts
    Errors: 725, Drops: 0, Framing errors: 720, Runts: 5, Giants: 0, Policed discards: 0, Resource errors: 0

    {backup:1}
    admin@UPCL-ES00B-TB-0001> show interfaces vcp-255/1/3 extensive | match Runts
    Errors: 767, Drops: 0, Framing errors: 762, Runts: 5, Giants: 0, Policed discards: 0, Resource errors: 0

    Like to know why this error came on log and error increasing. Is it due to SFP or cable issue. Can any one share the KB.

    FPC 0 REV 39 650-044934 PE3720200483 EX4300-48T
    CPU BUILTIN BUILTIN FPC CPU
    PIC 0 REV 39 BUILTIN BUILTIN 48x 10/100/1000 Base-T
    PIC 1 REV 39 BUILTIN BUILTIN 4x 40GE QSFP+
    Xcvr 1 REV 01 740-053202 APF19080108A29 QSFP+-40G-ACU10M
    Xcvr 3 REV 01 740-053202 APF190801089YA QSFP+-40G-ACU10M

    FPC 1 REV 39 650-044934 PE3720200534 EX4300-48T
    CPU BUILTIN BUILTIN FPC CPU
    PIC 0 REV 39 BUILTIN BUILTIN 48x 10/100/1000 Base-T
    PIC 1 REV 39 BUILTIN BUILTIN 4x 40GE QSFP+
    Xcvr 1 REV 01 740-053202 APF19080108A29 QSFP+-40G-ACU10M
    Xcvr 3 REV 01 740-053202 APF190801089YA QSFP+-40G-ACU10M



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    ABHIJIT KAR
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