Switching

Trying to recover root password on my EX4600 switch using directions from https://supportportal.juniper.net/s/article/EX-Recovering-the-root-password-on-EX-Series-switches?language=en_US

But when powering on the switch,  I never get the prompt in step 6

6. When the following prompt appears, press the Spacebar to access the switch's bootstrap loader command prompt:

Hit [Enter] to boot immediately, or space bar for command prompt.

when powering up, first i get this

then i get this

I tried repeatedly pressing space bar and escape key, didnt help

I believe you want to use the Junos Recovery option here.

Trying to recover root password on my EX4600 switch using directions from https://supportportal.juniper.net/s/article/EX-Recovering-the-root-password-on-EX-Series-switches?language=en_US

But when powering on the switch,  I never get the prompt in step 6

6. When the following prompt appears, press the Spacebar to access the switch's bootstrap loader command prompt:

Hit [Enter] to boot immediately, or space bar for command prompt.

when powering up, first i get this

then i get this

I tried repeatedly pressing space bar and escape key, didnt help

Then what ?  All I am seeing is option to restore device from backup

I believe you want to use the Junos Recovery option here.

Trying to recover root password on my EX4600 switch using directions from https://supportportal.juniper.net/s/article/EX-Recovering-the-root-password-on-EX-Series-switches?language=en_US

But when powering on the switch,  I never get the prompt in step 6

6. When the following prompt appears, press the Spacebar to access the switch's bootstrap loader command prompt:

Hit [Enter] to boot immediately, or space bar for command prompt.

when powering up, first i get this

then i get this

I tried repeatedly pressing space bar and escape key, didnt help

Hi,

I think the message should be much earlier than the menu. Which version is it?

Then what ?  All I am seeing is option to restore device from backup

I believe you want to use the Junos Recovery option here.

Trying to recover root password on my EX4600 switch using directions from https://supportportal.juniper.net/s/article/EX-Recovering-the-root-password-on-EX-Series-switches?language=en_US

But when powering on the switch,  I never get the prompt in step 6

6. When the following prompt appears, press the Spacebar to access the switch's bootstrap loader command prompt:

Hit [Enter] to boot immediately, or space bar for command prompt.

when powering up, first i get this

then i get this

I tried repeatedly pressing space bar and escape key, didnt help

I am not sure of version because I am not able to log in.  I took a video of the boot process and stepped through it frame by frame and the the two screenshots I posted are literally all I am seeing

Hi,

I think the message should be much earlier than the menu. Which version is it?

Then what ?  All I am seeing is option to restore device from backup

I believe you want to use the Junos Recovery option here.

Trying to recover root password on my EX4600 switch using directions from https://supportportal.juniper.net/s/article/EX-Recovering-the-root-password-on-EX-Series-switches?language=en_US

But when powering on the switch,  I never get the prompt in step 6

6. When the following prompt appears, press the Spacebar to access the switch's bootstrap loader command prompt:

Hit [Enter] to boot immediately, or space bar for command prompt.

when powering up, first i get this

then i get this

I tried repeatedly pressing space bar and escape key, didnt help