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  • 1.  JWEB service not working in 20.4

    Posted 12-27-2021 05:56
    Hi All,

    After upgrading OS from 18 to 20.4 JWEB and Web management service is not working.

    Can someone help to troubleshoot the issue or help me with the correct step if I am following different step.

    ------------------------------
    HARINARAYAN TRIPATHI
    ------------------------------




  • 2.  RE: JWEB service not working in 20.4

     
    Posted 12-27-2021 07:27
    What platform are you on for this? 

    Some of the models like ex2300 have a separate installer for Junos and jweb.  So in addition to the junos upgrade you would also need to download and apply the updated version os jweb.

    What are the specific errors you are seeing?
    What is the configuration under system for the web services?

    ------------------------------
    Steve Puluka BSEET - Juniper Ambassador
    IP Architect - DQE Communications Pittsburgh, PA (Metro Ethernet & ISP)
    http://puluka.com/home
    ------------------------------



  • 3.  RE: JWEB service not working in 20.4

    Posted 12-27-2021 09:47
    Hi spuluka,

    I already install Jweb using USB boot option. still unable to access web management.

    Could we connect to review all alignments are in place or something I am missing.

    ------------------------------
    HARINARAYAN TRIPATHI
    ------------------------------



  • 4.  RE: JWEB service not working in 20.4

    Posted 12-27-2021 09:47
    I install both the file using USB booting option but could not resolve the issue

    ------------------------------
    HARINARAYAN TRIPATHI
    ------------------------------



  • 5.  RE: JWEB service not working in 20.4

     
    Posted 12-28-2021 05:41
    In addition to the install you need to confirm that web is enable under system in the configuration

    This should show web-management and a certificate for using https

    show configuration system services web-management 

    https {

        system-generated-certificate;

    }

    If interfaces are listed these will be the only places you can initiate the connection to as well.

    ------------------------------
    Steve Puluka BSEET - Juniper Ambassador
    IP Architect - DQE Communications Pittsburgh, PA (Metro Ethernet & ISP)
    http://puluka.com/home
    ------------------------------



  • 6.  RE: JWEB service not working in 20.4

    Posted 12-29-2021 05:41
      |   view attached
    Hi spuluka,

    Please find attached information for the current configuration. let me know if you are looking for anything else.

    Is there any possible way to connect and review all configurations and try to fix it?

    ------------------------------
    HARINARAYAN TRIPATHI
    ------------------------------

    Attachment(s)

    docx
    Current Config.docx   61 KB 1 version


  • 7.  RE: JWEB service not working in 20.4

     
    Posted 12-29-2021 05:43
    Looks like you have the old style interface declaration under system services. 

    In system services you have vlan.10 as the interface.  Remove this one.

    But this is a new style srx and the actual interface is irb.10.  So add this one.

    ------------------------------
    Steve Puluka BSEET - Juniper Ambassador
    IP Architect - DQE Communications Pittsburgh, PA (Metro Ethernet & ISP)
    http://puluka.com/home
    ------------------------------



  • 8.  RE: JWEB service not working in 20.4

    Posted 12-30-2021 08:51
    Thanks spuluka,

    Issue resolve. Now I am able to connect the same.

    ------------------------------
    HARINARAYAN TRIPATHI
    ------------------------------