Hello Team,
We have one of our 2300 switches crashed after power surge.
The switch boots up normally(we not stuck in any prompt) but it doesn't see all the interfaces both copper and Optical. the virtual interfaces like Me0 , irb and the rest are seen.
When we say
"sh inter terse" it only displays virtual interfaces and not physical.
sh chassis hardware also doesnt show 24 port copper and 4 optical ports. it shows power supply and fan module.
Inspecting the switch physically, we see the first 8 copper ports are all lighting up. link and activity lights are on as per attached pic even though there nothing connected to those ports.
sh ver version shows:
ex2300-24tJunos: 18.2R3-S4.1How can we make the switch see the physical ports ?
we see this message popping up at the prompt randomly.