NSM Log
Error Code:
Error Text:
Failed to update device: Failed to compile policy
Error Details:
Failed to get set name
I find Kb27737
I applied CLI command ps a | idpLogReader
[12:15:41] [Notice] Starting idpLogReader
"ive.oneTimePassword" is missing in /usr/idp/device/cfg/idp.cfg!
[12:15:41] [Error] failed to reterive OTP from cfg file
[12:15:41] [Error] iveAgent_run: iveAgent_init() failed!
[12:15:42] [Warning] Exiting iveAgent_fini()...
[12:15:42] [Warning] shutting down IVEAgent thread
[12:15:42] [Error] sc_dev_ioctl(SC_IOC_SET_LISTENER) failed
[12:15:42] [Error] soLogReaderInit() failed
[12:15:42] [Notice] Shutting down idpLogReader
[12:15:42] [Notice] Exiting...
I restart services but again when update from NSM to IDP , i have same error.
Error Code:
Error Text:
Failed to update device: Failed to compile policy
Error Details:
Failed to get set name
Can we help me please?
Thanks in advance
Regards