Dear
I've got two SRX380 that cannot install security-intelligence category of CC. I've checked traceoption log that it has CC installation/uninstallation request PIC Err. However, after issues request system zeroize meida CLI, the Err log was disappear. Now, it will repeat the process that download > install > uninstall > download from device, it looks like stuck in the process. Has anyone here met this problem before? or could give some advisor to me? Thanks
Here is the TS summary:
1. try diffr srx verion, such as 20.1R2 > 20.3 > 20.4 > 21.1 R3-S1 etc
2. re-apply differ trial CS bundle license
3. try register to differ realm (now is APAC)
4. asked SkyATP team, is srx380 supported by skyatp or not etc...
5. compare the success one VSRX's log
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Lin Yung Hsiang
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