Ask the Expert

  • 1.  SRX550HM

    Posted 04-05-2021 20:19
    Dear everyone!
    i have one question:
    i replace one old SRX550HM (15.1X49-D50.3, IDP) =  SRX550HM (19.4R3-S1.3, IDP, APP SECURE), two device have same config
    but now some user enter server AD, File, Web ... discontinuity, some time connect success, sometime connect not success.
    how can check this problem, any idea ??

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    TUAN VU ANH
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  • 2.  RE: SRX550HM

    Posted 04-07-2021 05:53
    The maximum jump in upgrade version you should do is 3 EEOL (extended end of life) releases.  Your upgrade here was 4 versions.  These types of oddities are what can occur with larger than expected jumps.

    So you should probably rollback the upgrade.

    Then since you are coming from the x version releases the safest path is to make the first of two upgrades to the closest general release.  This would be 17.4  in your case.  

    Then make the second upgrade to the final version from there.

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    Steve Puluka BSEET - Juniper Ambassador
    IP Architect - DQE Communications Pittsburgh, PA (Metro Ethernet & ISP)
    http://puluka.com/home
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