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I want to change account type

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  • 1.  I want to change account type

    Posted 02-26-2019 02:00

    Hi,

     

    I have registered a normal account with my company email.

    I want to register a partner account with the email. I cannot find how to switch the account to partner or delete the account

    Can you help me.

     

    Thanks



  • 2.  RE: I want to change account type
    Best Answer

    Posted 02-26-2019 02:09

    You need to contact Juniper Customer care who can help you change your account type - you need to provide your partner authorization code to proof that you are eligible for partner access.

     

    If your current account type is end-user you can create a case via my.juniper.net. If it's a guest type, you need to call customer care to have them create the case.

     

    Reference regarding account creation: https://kb.juniper.net/InfoCenter/index?page=content&id=KB9946&actp=METADATA

    Contact info if you cannot create a case via my.juniper.net: https://support.juniper.net/support/requesting-support/

     



  • 3.  RE: I want to change account type

    Posted 02-26-2019 06:34

    Thanks for helping out here @jonashauge !

     

    I hope that points you to the right direction, eaa. Let us know if you need anything else.

     

    - Jeremiah, J-Net Community Manager



  • 4.  RE: I want to change account type

    Posted 01-14-2020 19:50

    Hello Team,

     

    I have same kind of issue and my base location is India. When I am trying to call to technical team, continously ringing, and sometime busy.

    Could you please assist me with whom I should check my issue?