Looks like the link has changed. This seems to be the current one. The reference is KB35567
https://supportportal.juniper.net/s/article/EX-Troubleshooting-and-resolving-high-CPU-utilization
------------------------------
Steve Puluka BSEET - Juniper Ambassador
IP Architect - DQE Communications Pittsburgh, PA (Metro Ethernet & ISP - Retired)
http://puluka.com/home------------------------------
Original Message:
Sent: 09-23-2025 12:55
From: JEREMY PANTHER
Subject: What sort of traffic will elevate the CPU % ?
I am seeing this same thing, but when I click on the link I get "You do not have the required access privileges to view the selected content." Is there a way to get to this content so I can continue to diagnose my switches?
------------------------------
JEREMY PANTHER
Original Message:
Sent: 04-24-2025 19:03
From: spuluka
Subject: What sort of traffic will elevate the CPU % ?
This kb for evaluation of potential EX switch causes for high CPU and filters to block the traffic causing the increases.
https://supportportal.juniper.net/s/article/EX-Troubleshooting-and-resolving-high-CPU-utilization-on-EX4300?language=en_US
------------------------------
Steve Puluka BSEET - Juniper Ambassador
IP Architect - DQE Communications Pittsburgh, PA (Metro Ethernet & ISP - Retired)
http://puluka.com/home
Original Message:
Sent: 04-24-2025 16:51
From: JOHN WILLIAMSON
Subject: What sort of traffic will elevate the CPU % ?
I noticed a switch in the Mist dashboard that indicated the CPU was well up in CPU utilization. Indocator was red. SO I checked the CPU with the show chassis routing-engine command and got this report:
show chassis routing-engine
Routing Engine status:
Slot 0:
Current state Master
Temperature 37 degrees C / 98 degrees F
CPU temperature 37 degrees C / 98 degrees F
DRAM 1943 MB (2048 MB installed)
Memory utilization 22 percent
5 sec CPU utilization:
User 35 percent
Background 0 percent
Kernel 23 percent
Interrupt 3 percent
Idle 40 percent
Model RE-EX2300-48MP
Serial ID BUILTIN
Start time 2025-04-22 18:20:35 PDT
Uptime 1 day, 19 hours, 21 minutes, 2 seconds
Last reboot reason Router rebooted after a normal shutdown.
Load averages: 1 minute 5 minute 15 minute
1.78 2.20 2.35
When I look at another switch that is fairly busy with live ports, I only see 2 percent Kernal percent and 97 percent idle. What should I look at to determine what is using so much CPU time?
------------------------------
JOHN WILLIAMSON
------------------------------