Training and Certification

Hi, I received a voucher code after passing the Voucher test, but that doesn't seem to work to book an "in-person at a test center". I sent an email to learningportal@juniper.net but haven't got any response so I think that may not be the correct way to contact the cert team. I have attached the evidence in the following image. Can you please provide me with a way to contact them so someone can help me? I appreciate your help. Thanks.

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Bagaskara Riko Pangestu
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As an unofficial answer, I would interpret the message to mean that the particular training exam center selected is not able to accept the voucher.  If there is another convenient one in your area give that one a try.

For certification issues you can also try to email certification@juniper.net  for questions like this too.

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Steve Puluka BSEET - Juniper Ambassador
IP Architect - DQE Communications Pittsburgh, PA (Metro Ethernet & ISP - Retired)
http://puluka.com/home
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Original Message:
Sent: 09-15-2024 09:43
From: Bagaskara Riko Pangestu
Subject: Voucher Code Is Not Working

Hi, I received a voucher code after passing the Voucher test, but that doesn't seem to work to book an "in-person at a test center". I sent an email to learningportal@juniper.net but haven't got any response so I think that may not be the correct way to contact the cert team. I have attached the evidence in the following image. Can you please provide me with a way to contact them so someone can help me? I appreciate your help. Thanks.

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Bagaskara Riko Pangestu
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Hi Bhaskara,

The vouchers gained through voucher assessment tests as part of the Juniper Open learning program are only valid for the online exams.

These cannot be used at any of the testing centers. If you have further queries related to the voucher, please see the related FAQs here: https://juniper-training.zendesk.com/hc/en-us/articles/360055127113-Juniper-Open-Learning-JOL-FAQ.

Hope the above helps,

Regards,

Avnika

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Avnika Malhotra
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Original Message:
Sent: 09-15-2024 09:43
From: Bagaskara Riko Pangestu
Subject: Voucher Code Is Not Working

Hi, I received a voucher code after passing the Voucher test, but that doesn't seem to work to book an "in-person at a test center". I sent an email to learningportal@juniper.net but haven't got any response so I think that may not be the correct way to contact the cert team. I have attached the evidence in the following image. Can you please provide me with a way to contact them so someone can help me? I appreciate your help. Thanks.

------------------------------
Bagaskara Riko Pangestu
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