You could try to manually delete the chassis cluster section of the configuration and see if that is allowed.
delete chassis cluster
Another approach may be to load the factory default configuration. Then add the new root password and try a commit
request system zeroize
load factory-default
set system root-authentication plain-text-password
------------------------------
Steve Puluka BSEET - Juniper Ambassador
IP Architect - DQE Communications Pittsburgh, PA (Metro Ethernet & ISP - Retired)
http://puluka.com/home------------------------------
Original Message:
Sent: 01-22-2025 05:07
From: ZOUHEIR LAWAND
Subject: unable to recover root password
I have done it but that is what I got
root> set chassis cluster disable
error: the jsrp-service subsystem is not running
it seems there is no cluster configuration in single mood
------------------------------
WAHEED
Original Message:
Sent: 01-21-2025 19:20
From: spuluka
Subject: unable to recover root password
I would try to disable the chassis cluster and then try the password change and commit.
set chassis cluster disable
If this does not work in one pass then just disable chassis cluster with a commit
reboot and enter a second time for the password change.
------------------------------
Steve Puluka BSEET - Juniper Ambassador
IP Architect - DQE Communications Pittsburgh, PA (Metro Ethernet & ISP - Retired)
http://puluka.com/home
Original Message:
Sent: 01-21-2025 08:46
From: ZOUHEIR LAWAND
Subject: unable to recover root password
Hello,
I have SRX-320 running version 15.1X49-D45, it was a unit of a cluster but the other unit does not exist anymore,
I have no access to it, I have tried to rest it via the rest button but it is not working, so I go to single-user mode based on this link Recover a Root Password
and this is what I got:
root> configure
warning: Clustering enabled; using private edit
error: shared configuration database modified
Please temporarily use 'configure shared' to commit
outstanding changes in the shared database, exit,
and return to configuration mode using 'configure'
{hold:node0}
root> configure shared
Entering configuration mode
The configuration has been changed but not committed
{hold:node0}[edit]
root# set system root-authentication plain-text-password
New password:
Retype new password:
{hold:node0}[edit]
root# commit
[edit interfaces]
'ge-0/0/0'
HA management port cannot be configured
error: configuration check-out failed
{hold:node0}[edit]
root#
any one face this issue?
------------------------------
WAHEED
------------------------------