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  • 1.  SRX340 refuses connection

    Posted 26 days ago

    I updated my SRX-340 to firmware version 25.2R1.0 in July.

    Don't recall accessing the SRX since. Now in October, when I try to login via the webpage, I receive the notice that the device refuses to connect. I'm trying to connect through the Management port.

    I can ping the admin address.

    I obviously had access in July. What may have changed?



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    CLIFF MCCULLOUGH
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  • 2.  RE: SRX340 refuses connection

    Posted 25 days ago

    Hi Cliff,

    have you also installed the jweb for your SRX? And do you have a loopback-interface?

    Starting with Junos OS Release 25.2R1, the Junos bundle for SRX Series Firewalls includes jweb-srx-app as an optional package. You must use the CLI to install the J-Web SRX Application Package.

    Before upgrading the J-Web SRX Application Package to version 25.2R1 or later, ensure that the loopback interface is configured on your device. If it is not already configured, open the CLI and run the following command, then commit the configuration:

    set interfaces lo0 unit 0 family inet address 127.0.0.1/32

    To install the latest J-Web SRX Application Package:

    1. Once the loopback interface is configured, run the following command:

      root>request system software add optional://jweb-srx-app

    2. To reboot your device to install the package successfully, run the following command:

      For a VM host device: root>request vmhost reboot

      For a non VM host device: root>request system reboot

      NOTE:

      Reboot is mandatory for successful installation of J-Web SRX Application Package.

      https://www.juniper.net/documentation/us/en/software/jweb-srx25.2/jweb-srx/topics/topic-map/j-web-security-starting.html



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    Christian Scholz
    Juniper Networks Ambassador + MistFit | JNCIE-SEC + JNCIE-ENT
    Blog: jncie.eu
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  • 3.  RE: SRX340 refuses connection

    Posted 24 days ago

    I didn't get the sequence quite right. I entered

    > request system software add optional://jweb-srx-app

    # set interfaces lo0 unit 0 family inet address 127.0.0.1/32

    # commit

    > request system reboot

    Now I can access the web login page. I can enter my username and password. After that, I get a spinning wheel forever. When I refresh the page, the session has expired.

    My only access is by console cable or PuTTY. I'm not terribly experienced with Juniper CLI. That is why I prefer GUI.



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    CLIFF MCCULLOUGH
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  • 4.  RE: SRX340 refuses connection

    Posted 22 days ago

    I had to wait an hour for the web interface to stop the spinning wheel and respond. I now have access. Thank you.



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    CLIFF MCCULLOUGH
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  • 5.  RE: SRX340 refuses connection

    Posted 11 days ago

    Hi Cliff,

    For the console or ssh, you can reset the web management service;

    srx>restart web-management (press enter)

    or  you configure the fxp0.0 (built in management port ) on your device with an ip address and enable the https ;

    srx>configure (press enter)

    srx#set interface fxp0.0 family inet address 192.168.1.1/24

    srx#set system services web-management https interface fxp0.0  system-generated-certificate (press enter)

    srx#commit

    tia,

    leangf



    ------------------------------
    ANGFE LANDAGAN
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  • 6.  RE: SRX340 refuses connection

    Posted 25 days ago

    I would use a console cable and plug a laptop in to see what changed and what the message log shows. 



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    JOHN WILLIAMSON
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  • 7.  RE: SRX340 refuses connection

    Posted 25 days ago

    I did compare the current config to the last saved. No changes.



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    CLIFF MCCULLOUGH
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  • 8.  RE: SRX340 refuses connection

    Posted 24 days ago

    I use Security Director for managing our SRX pair, not JWeb.  In fact, we turned off JWeb access to limit ways the firewall could be accessed.  So, I have no experience with it. Can you SSH into your firewall with putty or MobaXterm?  Does JWeb require a given user account to connect to the SRX that might have been changed, or the password has expired ?



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    JOHN WILLIAMSON
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