SRX

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  • 1.  SRX1500 OS upgrade failed 15.1X49-D150.2 to 18.4R3-S4.2

    Posted 01-10-2025 10:55

    Happy New Year!

    I want to upgrade my customer's SRX1500 device from 15.1X49-D150.2 to 18.4R3-S4.2.

     
    I know from KB that direct upgrade from 15.1X49 version to 18.4R3 version is possible.
     
    However, when customer enter the command 'request system software add /var/tmp/ junos-srxjcp-18.4R3-S4.2.tgz no-validate reboot', it fails with the following error message.
    ==========================================================================================
    conch@icn301-afw02-86033-lab-test> ...gz no-validate reboot                  
    Installing package '/var/tmp/junos-srxjcp-18.4R3-S4.2.tgz' ...
    Verified junos-boot-srxjcp-18.4R3-S4.2.tgz signed by PackageProductionECP256_2020 method ECDSA256+SHA256
    Verified junos-srxjcp-18.4R3-S4.2-domestic signed by PackageProductionECP256_2020 method ECDSA256+SHA256
    ERROR: Primary media (ad3) is smaller than 256MB minimum.
    ERROR: junos-18.4R3-S4.2 fails requirements check
    Installation failed for package '/var/tmp/junos-srxjcp-18.4R3-S4.2.tgz'
    ==========================================================================================
    I get the same error even when using the 'request system storage cleanup' command.
     
    Can anyone tell me a solution?


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    JAESUNG KIM
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  • 2.  RE: SRX1500 OS upgrade failed 15.1X49-D150.2 to 18.4R3-S4.2

    Posted 01-11-2025 11:42

    I don't think that's the right package to install ... The package should start with junos-srxentedge-  

    The srxjcp package is a component of srxentedge, but I don't think you can install only srxjcp separately from the bigger package.



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    Nikolay Semov
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    Original Message


  • 3.  RE: SRX1500 OS upgrade failed 15.1X49-D150.2 to 18.4R3-S4.2

    Posted 01-13-2025 10:28

    Dear Nikolay,

    Good day!

    Thanks for your reply.

    As you mentioned above, the package 'srxjcp' was not the right package.

    When i tried 'srxentedge-' package, no any problem occur.

    Thanks for your confirmation, and happy new year!

    Best Regards,

    Kim.



    ------------------------------
    JAESUNG KIM
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    Original Message


  • 4.  RE: SRX1500 OS upgrade failed 15.1X49-D150.2 to 18.4R3-S4.2

    Posted 01-13-2025 02:02

    Hello Jaesung,

    Thanks for reaching out.  The image used for upgrade shows 'srxjcp-18.4R3-S4.2.tgz'. The image available on Juniper Support Portal is 'srxentedge-x86-64-18.4R3-S2.tgz'. I am unsure whether the image being used for upgrade is the correct one. Could you you please use the link mentioned below to download the image and use it for the upgrade.

    https://support.juniper.net/support/downloads/?p=srx1500

    Go to the link >> Select OS as 'Junos SR' >> Select "18.4" as Version >> Download the image that is available

    If this does not work, please raise a proactive JTAC case for upgrade which should be possible either through the portal or by dialling in the JTAC helpline numbers.



    ------------------------------
    Sourav Das
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    Original Message