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  • 1.  Seeking how to automate labor-intensive IT tasks

    Posted 10-24-2024 17:22
    Edited by Jodi Meier 10-31-2024 11:31

    Juniper Support Insights (JSI) extends support automation & lifecycle management to the entire Juniper portfolio. It gives IT & network operations teams actionable operational health insights that help improve network performance & uptime.

    As an extension of the Jumpstart JSI series, we are hosting two Ask the Expert sessions with @Devin, @pgoddard,  and @Ahmed Khalil. During the Ask the Expert webinars, they will delve into the benefits of JSI, how to connect your devices, JSI updates/releases since June, and address your specific questions. 


    Session dates and times:

    If you can't make the live sessions, please reply to this post with your questions. 



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    Jodi Meier
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  • 2.  RE: Seeking how to automate labor-intensive IT tasks

     
    Posted 10-31-2024 15:23

    I look forward to answering your questions in the live sessions. If you haven't already tried connecting your devices to Juniper Support Insights, I highly encourage you to do so before attending the webinar. 

    There are three pathways to connecting your devices to JSI, 

    Mist

    J- Cloud 

    Lightweight Collector (LWC) device via Juniper Support Portal

    You can learn more about JSI and the benefits implementing it by reading through the Jumpstart JSI series of posts. JSI is available to anyone with an active Juniper Care Service contract, no matter the tier/level.  

    As previously mentioned, feel free to reply to this post with any JSI questions.  

    Helpful Links: 
    Juniper Support Insights Quick Start Guides 
    Juniper Support Insights Overview
    Juniper Support Insights Data Sheet



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    Devin Petrino
    Sr Director, Customer Success
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    Original Message


  • 3.  RE: Seeking how to automate labor-intensive IT tasks

    Posted 11-20-2024 13:10

    Thank you to those who were able to join us for the Juniper Support Insights Ask the Experts session!

    ICYMI - and you are interested in learning more about why and how to connect your devices to the cloud, below is the recording of the session. If you have issues connecting your devices or have follow-up questions, you can reply to this community post.



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    Jodi Meier
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    Original Message