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QFX5110 crash ( bad cookie magic id possible memory corruption)

  • 1.  QFX5110 crash ( bad cookie magic id possible memory corruption)

    Posted yesterday
    Edited by NGUYEN TRAN TAN TUAN yesterday

    hi, i have a qfx5110 device running as a layer3 gateway
    After 1 month of deployment, the switch hangs twice in a row with these lines in the log
    buf to ukern pkt:638 bad cookie magic id (possible memory corruption)
    i'm not sure if this is a software or hardware error. i'm running version 21.3r3.s9
    any advice please. thanks


    On chassicd log

    Apr 12 13:22:03  ch_vchassis_vcp_get_slot_msk: mask = 00000000
    Apr 12 13:23:03  ch_vchassis_vcp_get_slot_msk: mask = 00000000
    Apr 12 13:23:15  rcv: ch_ipc_dispatch() ETIMEDOUT TCP/IP pipe ipc read for args 0x92f6740 pipe 0x8d5c8a0, fru FPC 0 errno 60
    Apr 12 13:23:15  rcv: ch_ipc_dispatch() ipc pipe read error for args 0x92f6740 pipe 0x8d5c8a0, fru FPC 0 subfru 0 errno 0
    Apr 12 13:23:15  ch_connection_shutdown: Destroying the IPC pipe
    Apr 12 13:23:15  fpc ng disconnect for slot 0
    Apr 12 13:23:15  pic detach portinfo, pic 0 fpc 0 
    Apr 12 13:23:15  ch_tvp_get_vir_i2c_chassis_id: for chassis id : 0xc4e
    Apr 12 13:23:15  fpc_disconnect_generic: fpc 0 slc 0 state Online cargs 0x92f6740 clean_shutdown 0, offline_reason=None
    Apr 12 13:23:15  -- FPC 0, last request 132, state Online
    Apr 12 13:23:15 CHASSISD_IPC_CONNECTION_DROPPED: Dropped IPC connection for FPC 0
    Apr 12 13:23:15 CHASSISD_IFDEV_DETACH_FPC: ifdev_detach_fpc(0)
    Apr 12 13:23:15  ifdev_detach:3652 ifd pfh-0/0/0 marked as gone
    Apr 12 13:23:15  ifdev_detach:3652 ifd pfe-0/0/0 marked as gone
    Apr 12 13:23:15  ifdev_detach:3652 ifd et-0/0/7 marked as gone
    Apr 12 13:23:15  ifdev_detach:3652 ifd et-0/0/15 marked as gone
    Apr 12 13:23:15  ifdev_detach:3652 ifd et-0/0/20 marked as gone
    Apr 12 13:23:15  ifdev_detach:3652 ifd et-0/0/21 marked as gone
    Apr 12 13:23:15  ifdev_detach:3652 ifd et-0/0/24 marked as gone
    Apr 12 13:23:15  ifdev_detach:3652 ifd et-0/0/26 marked as gone
    Apr 12 13:23:15  ifdev_detach:3652 ifd et-0/0/27 marked as gone
    Apr 12 13:23:15  ifdev_detach:3652 ifd et-0/0/28 marked as gone
    ------------------------------
    NGUYEN TRAN TAN TUAN
    ------------------------------