Sometimes, Windows systems or Apple CNA browsers do not load the splash page automatically. In such cases, open a browser and manually enter an HTTP URL such as http://neverssl.com, provided that the client has an IP address. This can trigger the portal redirection. other possibility is to select the "Bypass portal in case of exception" check box in the Guest Portal section on the New WLAN configuration page (Site > WLANs > Add WLAN). This can help tackle scenarios where the portal does not load correctly.
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Juan Carlos Beltran Contreras
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