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  • 1.  Juniper EX4200-48PX PoE Status warning: Port 20 PoE Status entered WARNING state: otherFault (previous: searching)

    This message was posted by a user wishing to remain anonymous
    Posted 11-18-2024 15:00
    This message was posted by a user wishing to remain anonymous

    Hey everyone,

    I'm running Observium in our NOC and recently noticed some PoE-related alerts. Like this:

    Port 40 PoE Status Status Warning: Port 40 PoE Status entered WARNING state: otherFault (previous: searching)
    2024-11-18 18:45:37 Port 39 PoE Status Status Warning: Port 39 PoE Status entered WARNING state: otherFault (previous: searching)
    2024-11-18 18:45:37 bme0.32768 PoE Status Status Warning: bme0.32768 PoE Status entered WARNING state: otherFault (previous: searching)
    2024-11-18 18:35:37 dsc PoE Status Status Warning: dsc PoE Status entered WARNING state: otherFault (previous: searching)
    2024-11-18 18:35:37 Port 1 PoE Status Status Warning: Port 1 PoE Status entered WARNING state: otherFault (previous: searching)
    2024-11-18 18:30:37 Port 20 PoE Status Status Warning: Port 20 PoE Status entered WARNING state: otherFault (previous: searching)
    2024-11-18 18:30:37 Port 19 PoE Status Status Warning: Port 19 PoE Status entered WARNING state: otherFault (previous: searching)
    2024-11-18 18:30:37 Port 18 PoE Status Status Warning: Port 18 PoE Status entered WARNING state: otherFault (previous: searching)
    2024-11-18 18:30:37 Port 17 PoE Status Status Warning: Port 17 PoE Status entered WARNING state: otherFault (previous: searching)
    2024-11-18 18:30:37 lo0.0 PoE Status Status Warning: lo0.0 PoE Status entered WARNING state: otherFault (previous: searching)
    2024-11-18 18:30:37 Port 15 PoE Status Status Warning: Port 15 PoE Status entered WARNING state: otherFault (previous: searching)
    2024-11-18 18:30:37 Port 14 PoE Status Status Warning: Port 14 PoE Status entered WARNING state: otherFault (previous: searching)



    show poe controller
    Controller  Maximum   Power         Guard    Management   Status        Lldp
    index       power     consumption   band                                Priority
       0        740.00W   15.00W          0W     Class        AT_MODE       Disabled

     show poe interface
    Interface    Admin       Oper    Max        Priority       Power          Class
                 status      status  power                     consumption
     ge-0/0/0    Enabled     OFF     15.4W      Low            0.0W           not-applicable
     ge-0/0/1    Enabled     OFF     15.4W      Low            0.0W           not-applicable
     ge-0/0/2    Enabled     OFF     15.4W      Low            0.0W           not-applicable
     ge-0/0/3    Enabled     OFF     15.4W      Low            0.0W           not-applicable
     ge-0/0/4    Enabled     OFF     15.4W      Low            0.0W           not-applicable
     ge-0/0/5    Enabled     OFF     15.4W      Low            0.0W           not-applicable
     ge-0/0/6    Enabled     OFF     15.4W      Low            0.0W           not-applicable
     ge-0/0/7    Enabled     OFF     15.4W      Low            0.0W           not-applicable
     ge-0/0/8    Enabled     OFF     15.4W      Low            0.0W           not-applicable
     ge-0/0/9    Enabled     OFF     15.4W      Low            0.0W           not-applicable
    ge-0/0/10    Enabled     OFF     15.4W      Low            0.0W           not-applicable
    ge-0/0/11    Enabled     OFF     15.4W      Low            0.0W           not-applicable
    ge-0/0/12    Enabled     OFF     15.4W      Low            0.0W           not-applicable
    ge-0/0/13    Enabled     OFF     15.4W      Low            0.0W           not-applicable
    ge-0/0/14    Enabled     OFF     15.4W      Low            0.0W           not-applicable
    ge-0/0/15    Enabled     OFF     15.4W      Low            0.0W           not-applicable
    ge-0/0/16    Enabled     OFF     15.4W      Low            0.0W           not-applicable
    ge-0/0/17    Enabled     OFF     15.4W      Low            0.0W           not-applicable
    ge-0/0/18    Enabled     OFF     15.4W      Low            0.0W           not-applicable
    ge-0/0/19    Enabled     OFF     15.4W      Low            0.0W           not-applicable
    ge-0/0/20    Enabled     OFF     15.4W      Low            0.0W           not-applicable
    ge-0/0/21    Enabled     OFF     15.4W      Low            0.0W           not-applicable
    ge-0/0/22    Enabled     OFF     15.4W      Low            0.0W           not-applicable
    ge-0/0/23    Enabled     OFF     15.4W      Low            0.0W           not-applicable
    ge-0/0/24    Enabled     OFF     15.4W      Low            0.0W           not-applicable
    ge-0/0/25    Enabled     OFF     15.4W      Low            0.0W           not-applicable
    ge-0/0/26    Enabled     OFF     15.4W      Low            0.0W           not-applicable
    ge-0/0/27    Enabled     OFF     15.4W      Low            0.0W           not-applicable
    ge-0/0/28    Enabled     OFF     15.4W      Low            0.0W           not-applicable
    ge-0/0/29    Enabled     OFF     15.4W      Low            0.0W           not-applicable
    ge-0/0/30    Enabled     OFF     15.4W      Low            0.0W           not-applicable
    ge-0/0/31    Enabled     OFF     15.4W      Low            0.0W           not-applicable
    ge-0/0/32    Enabled     OFF     15.4W      Low            0.0W           not-applicable
    ge-0/0/33    Enabled     OFF     15.4W      Low            0.0W           not-applicable
    ge-0/0/34    Enabled     OFF     15.4W      Low            0.0W           not-applicable
    ge-0/0/35    Enabled     OFF     15.4W      Low            0.0W           not-applicable
    ge-0/0/36    Enabled     OFF     15.4W      Low            0.0W           not-applicable
    ge-0/0/37    Enabled     OFF     15.4W      Low            0.0W           not-applicable
    ge-0/0/38    Enabled     OFF     15.4W      Low            0.0W           not-applicable
    ge-0/0/39    Enabled     OFF     15.4W      Low            0.0W           not-applicable
    ge-0/0/40    Enabled     OFF     15.4W      Low            0.0W           not-applicable
    ge-0/0/41    Enabled     OFF     15.4W      Low            0.0W           not-applicable
    ge-0/0/42    Enabled      ON     7.0W       Low            2.0W            2
    ge-0/0/43    Enabled      ON     7.0W       Low            2.0W            2
    ge-0/0/44    Enabled      ON     7.0W       Low            2.0W            2
    ge-0/0/45    Enabled      ON     7.0W       Low            2.0W            2
    ge-0/0/46    Enabled      ON     30.0W      Low            3.2W            4
    ge-0/0/47    Enabled      ON     15.4W      Low            6.8W            0

    Any best practices to troubleshoot such cases?

    Could this be a firmware issue or misconfiguration on the switch?

    Maybe it's false-postive? Our juniper have uptime of 1000 days without any issues. Can it be just monitoring related?

    Kind regards,

    P



  • 2.  RE: Juniper EX4200-48PX PoE Status warning: Port 20 PoE Status entered WARNING state: otherFault (previous: searching)

    Posted 11-19-2024 03:25

    Hi,

    Is poe working on the ports that are showing this error? If it is i would say it is a false positive. If poe isn't working then there is very little you can do now this platform is EOL. Maybe try a reboot and make sure you are on the latest version either 12.3R12-S21 or 15.1R7-S13 



    ------------------------------
    HARRY
    ------------------------------



  • 3.  RE: Juniper EX4200-48PX PoE Status warning: Port 20 PoE Status entered WARNING state: otherFault (previous: searching)

    This message was posted by a user wishing to remain anonymous
    Posted 11-20-2024 17:38
    This message was posted by a user wishing to remain anonymous

    I checked today what you asked. I inspected port 40, and it is working normally without any issues. Therefore, I think it may be a false positive, as nothing has changed in the platform's configuration. I will check if I can upgrade it to a newer version since it is running in the production environment.