SRX

Hi there,

We're trying to run an issu on a SRX1500 chassis cluster from version 25.2.R1.9 to 25.4R1.12.  When running the request system software etc command we get:

web management gatekeeper process: cp: /var/db/httpd-gk/*: No such file or directory

mgd: error: configuration check-out failed

Validation failed

node0:

JSRPD exited in-service-upgrade window

In the logs the only error we see:

no handler for gencfg_cfg_msg_gen_handler: minor_type 105 check result

Any assistance gratefully received.

You can try turning off web-management completely for the duration of the upgrade and turning it back on afterwards. This really rings a bell. I think there was a KB article about something like that, but I'm not 100% sure and I can't find it right now.

Also, watch out for this: https://community.juniper.net/discussion/j-web-not-working-on-srx320-after-upgrade-to-junos-254

Hi there,

We're trying to run an issu on a SRX1500 chassis cluster from version 25.2.R1.9 to 25.4R1.12.  When running the request system software etc command we get:

web management gatekeeper process: cp: /var/db/httpd-gk/*: No such file or directory

mgd: error: configuration check-out failed

Validation failed

node0:

JSRPD exited in-service-upgrade window

In the logs the only error we see:

no handler for gencfg_cfg_msg_gen_handler: minor_type 105 check result

Any assistance gratefully received.

Thanks for the response.  We attempted to shutdown the httpd service before upgrading, but unfortunately got the same error messages.  We've also confirmed the folder and files exist in the location stated.  But not sure what file it would actually be looking for?

You can try turning off web-management completely for the duration of the upgrade and turning it back on afterwards. This really rings a bell. I think there was a KB article about something like that, but I'm not 100% sure and I can't find it right now.

Also, watch out for this: https://community.juniper.net/discussion/j-web-not-working-on-srx320-after-upgrade-to-junos-254

Hi there,

We're trying to run an issu on a SRX1500 chassis cluster from version 25.2.R1.9 to 25.4R1.12.  When running the request system software etc command we get:

web management gatekeeper process: cp: /var/db/httpd-gk/*: No such file or directory

mgd: error: configuration check-out failed

Validation failed

node0:

JSRPD exited in-service-upgrade window

In the logs the only error we see:

no handler for gencfg_cfg_msg_gen_handler: minor_type 105 check result

Any assistance gratefully received.

Hi there,

We're trying to run an issu on a SRX1500 chassis cluster from version 25.2.R1.9 to 25.4R1.12.  When running the request system software etc command we get:

web management gatekeeper process: cp: /var/db/httpd-gk/*: No such file or directory

mgd: error: configuration check-out failed

Validation failed

node0:

JSRPD exited in-service-upgrade window

In the logs the only error we see:

no handler for gencfg_cfg_msg_gen_handler: minor_type 105 check result

Any assistance gratefully received.

Running such new Junos is risky. The suggested version is Junos 23.4R2-S5 so chances are you're hitting a bug that is known but not resolved.

https://supportportal.juniper.net/s/article/Junos-Software-Versions-Suggested-Releases-to-Consider-and-Evaluate#srx_series

If you really need this very new Junos version (25.4R1), ISSU may not be the best way to upgrade. A chassis cluster upgrade can be performed without traffic loss via other methods than ISSU. In-service-upgrade is another method to do the same.

https://www.juniper.net/documentation/us/en/software/junos/chassis-cluster-security-devices/topics/task/chassis-cluster-upgrading-and-aborting-backup-and-primary-device-with-icu.html#id-upgrading-icu-using-a-build-available-locally-on-a-primary-node-in-a-chassis-cluster

Upgrading the secondary node first and failing over to that is another, but with sessions potentially lost.

Hi there,

We're trying to run an issu on a SRX1500 chassis cluster from version 25.2.R1.9 to 25.4R1.12.  When running the request system software etc command we get:

web management gatekeeper process: cp: /var/db/httpd-gk/*: No such file or directory

mgd: error: configuration check-out failed

Validation failed

node0:

JSRPD exited in-service-upgrade window

In the logs the only error we see:

no handler for gencfg_cfg_msg_gen_handler: minor_type 105 check result

Any assistance gratefully received.