Juniper push out software upgrades that bring 'new' and/or 'improved' functionality, which is causing hardware to struggle. This has happened to my estate, which worked well under earlier versions even with things like ATP/AV/UTM enabled. (imagine that!). However, several recent performance issues and subsequent investigations have all failed to identify specific causes, and the response from Juniper has been: you need to upgrade your hardware. Why? (My requirements/needs haven't changed). What are my realistic alternatives with Juniper? Where are the new and competitively priced product lines? Couple this with the ridiculously priced (e.g. 4.5x cost for an SRX340 vs SRX380, come on, really!) and laborious license renewal process (it's hell on earth now), poor support responses, and with little to no effort at developing their offering (see Palo Alto and even Fortinet), I am seriously considering abandoning Juniper wholesale, even if that means paying a little more, I am fed up. I've given them 8 years, but it may now be time to move on.
What are your thoughts and experiences?
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