Wireless

 View Only
last person joined: 4 days ago 

Ask questions and share experiences with Mist APs, Marvis, and all things wireless and Wi-Fi.

  • 1.  I am seeing some random APs not using the 2.4 Ghz frequency, but they all use the the same templates. Why?

    Posted 08-23-2024 11:28

    I ran into an issue where some IoT devices could not connect to our wifi, and I fond the reason was that not all of my APs show the 2.4 Ghz frequency in the Mist Dashboard. I quick sample check found that  locations where the IoT devices were not working had APs that did not show the 2.4 Ghz as being on.  How could this happen, if all of my APs run on the same WLAN templates and SSIDs? 



    ------------------------------
    JOHN WILLIAMSON
    ------------------------------


  • 2.  RE: I am seeing some random APs not using the 2.4 Ghz frequency, but they all use the the same templates. Why?

    Posted 08-23-2024 16:46

    I contacted tech support and they found I have a template that has the 2.4ghz setting as "auto" which allows the APs to turn off 2.4ghz to:

    "RRM will automatically disable 2.4 GHz band radios based on coverage and capacity".  This sounds like a good idea, but it means that these IoT devices that require 2.4 will lose the connection if the APs turn it off.  I would like to be able to override this template for APs that I need to keep the 2.4ghz connection. Is there a way to do that? I haven't found where I can do that. 



    ------------------------------
    JOHN WILLIAMSON
    ------------------------------

    Original Message


  • 3.  RE: I am seeing some random APs not using the 2.4 Ghz frequency, but they all use the the same templates. Why?

    Posted 08-23-2024 19:17

    Hi John,

    There is indeed a way to override the template values for a single AP, a group of APs, by AP model, by site, etc. Several options to choose from.

    I'll be back in the office on Monday and happy to discuss with you.

     

    Thanks

    --Pete

     

     

    Pete Robbins

    Senior Manager, Product Adoption Content and Education (PACE)

    AI-Driven Enterprise

     

    Juniper Networks, Inc.

    Juniper.net/documentation

     


    Juniper Business Use Only




    Original Message


  • 4.  RE: I am seeing some random APs not using the 2.4 Ghz frequency, but they all use the the same templates. Why?

    Posted 08-23-2024 19:20

    Hi John,

    I replied to your other thread regarding turning off 2.4 GHz radios from a template but leaving specific AP's 2.4 GHz radios on for IoT devices.

    I'll be back in the office on Monday and happy to discuss your options with you.

     

    Thanks

    --Pete

     

    Pete Robbins

    Senior Manager, Product Adoption Content and Education (PACE)

    AI-Driven Enterprise

     

    Juniper Networks, Inc.

    Juniper.net/documentation

     


    Juniper Business Use Only




    Original Message


  • 5.  RE: I am seeing some random APs not using the 2.4 Ghz frequency, but they all use the the same templates. Why?

    Posted 08-27-2024 10:22

    Since the APs that I need to continue talking with both bands so that these sensors can connect, I applied an override to that profile only. That way any AP that is assigned that profile will re-enable the 2.4Ghx band. That appears to have worked for the AP33s, but I have an AP63 that has not re-enabled it.  Still talking to support about this. 



    ------------------------------
    JOHN WILLIAMSON
    ------------------------------

    Original Message