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ERROR: cannot create image ( snapshot recovery )

  • 1.  ERROR: cannot create image ( snapshot recovery )

    This message was posted by a user wishing to remain anonymous
    Posted 12 days ago
    This message was posted by a user wishing to remain anonymous

    Hello,

    We are currently encountering a critical issue with snapshot recovery on our Juniper EX managed through the Mist platform.

    The following error is returned during the snapshot creation process:

    <response-element class="" ng-version="0.0.0-PLACEHOLDER"></response-element>

    "Creating image ...
Compressing image ...
rm: /var/tmp/.snap.97454/recovery.ufs: No such file or directory
ERROR: cannot create image"

    <response-element class="" ng-version="0.0.0-PLACEHOLDER"></response-element>

    The issue persists even when attempting the recovery process directly through the Mist dashboard.

    For reference, the current storage utilization is attached below, showing sufficient available space:

    <response-element class="" ng-version="0.0.0-PLACEHOLDER"></response-element>

    show system storage 
fpc0:
--------------------------------------------------------------------------
Filesystem             Size       Used       Avail  Capacity   Mounted on
/dev/gpt/junos          1.3G       528M       729M        42%  /.mount
...
fpc1:
--------------------------------------------------------------------------
Filesystem             Size       Used       Avail  Capacity   Mounted on
/dev/gpt/junos          1.3G       512M       744M        41%  /.mount
...

    <response-element class="" ng-version="0.0.0-PLACEHOLDER"></response-element>

    Has your team encountered this specific "No such file or directory" error during snapshot creation, or do you have an immediate solution for this recovery failure?



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