I have an SRX1500 with SSL VPN licensed, and working for me on Macbook (arm-based) using Secure Connect client.
Someone using Windows is trying to connect and login, and is getting the following in the logs:
7/23/2026 12:26:57 PM - Configuration download: MessageQueue: Push new item in queue
7/23/2026 12:26:57 PM - MONITOR: CfgDownload.StartBanner with result = 1
7/23/2026 12:27:00 PM - Configuration download: 2002 - unable to get issuer certificate
7/23/2026 12:27:00 PM - INFO - MONITOR: Configuration download: import certificate "", length=1380
7/23/2026 12:27:00 PM - Configuration download: HTTPS Post request failed. 2002 - unable to get issuer certificate
7/23/2026 12:27:00 PM - ERROR - Configuration download: HTTPS Post request failed. 2002 - unable to get issuer certificate
7/23/2026 12:27:00 PM - ERROR - Configuration download: Finished with error -> HTTPS Post request failed. 2002 - unable to get issuer certificate
I've seen in some other discussions that this can be down to changing certificates, but I'm using the self-signed certificate and as I say it works on my mac client.
Any ideas/pointers, please?
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TOM KIVLIN
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