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  • Effective April 2, 2025, Juniper will no longer accept cases for Junos v17.x, and effective Oct 1, 2025, Juniper will no longer accept cases for Junos v18.x and 19.x. *Effective December 31, 2025, Juniper will no longer accept software support cases ...

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  • This is the final post in the #JumpstartJSI series. Special thanks to @Devin and @pgoddard for their contributions. Below is a quick overview of the series: Why Connect to JSI Juniper Support Insights (JSI) extends support automation & ...

    2 people recommend this.
  • There are two commands for checking the traffic on an interface and their use can be confusing as they are simply a different order for the same words. monitor traffic interface - as you can see from your testing, this command only shows traffic that ...

  • We just upgraded from 15.1X49 to image junos-srxsme-19.4R3.11.tgz. Release notes state that 16,17,18 revs are all interim and bundled up to 19.4R3. We have done multiple clusters / pairs with no issues. -hth Steve ------------------------------ ...

  • Hello Jaesung, Thanks for reaching out. The image used for upgrade shows ' srxjcp-18.4R3-S4.2.tgz'. The image available on Juniper Support Portal is 'srxentedge-x86-64-18.4R3-S2.tgz'. I am unsure whether the image being used for upgrade is the correct ...

  • When we apply the monitor traffic interface reth3.0, we don't see the traffic that passes through this interface. We can see the VPN traffic, but the security sessions that are already up don't appear when we apply the monitor command. Do you have any ...

  • Happy New Year! I want to upgrade my customer's SRX1500 device from 15.1X49-D150.2 to 18.4R3-S4.2. I know from KB that direct upgrade from 15.1X49 version to 18.4R3 version is possible. However, when customer enter the command ...

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