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  • Effective April 2, 2025, Juniper will no longer accept cases for Junos v17.x, and effective Oct 1, 2025, Juniper will no longer accept cases for Junos v18.x and 19.x. *Effective December 31, 2025, Juniper will no longer accept software support cases ...

    5 people recommend this.
  • This is the final post in the #JumpstartJSI series. Special thanks to @Devin and @pgoddard for their contributions. Below is a quick overview of the series: Why Connect to JSI Juniper Support Insights (JSI) extends support automation & ...

    3 people recommend this.
  • I am seeing unexpected behavior whereby when upgrading SSDs on an MX router with RE-S-2X00x6 routing engines in a dual routing engines chassis configuration, a commit "via button" is performed. But I do not know what a commit "via button" is. See ...

  • Thank you for taking the time to reply. Here is an extract of the full attempt in the PPP Log displaySmdPluginMsg: SMD IPC Message ============================== Len : 95 Type : 2 Feb 18 16:18:09.466381 | displaySmdPluginMsg: ...

  • In addition to the previous reply, you can check that all the parameters assigned to this user are conigured, like filters, pools, routing-instance etc. I anything is missing in the config, the user is disconnected. The reason of such disconnect can ...

  • Hello Lee, Provided snippet from PPP service traceoptions seems to cover only part when the session has been actually destroyed. It would be helpful to see what happened earlier. As a general rule, the most useful are the following traceoptions: ...

  • Hello spuluka, Thanks for the clarification. So we will proceed with a fresh installation. BR, ------------------------------ RAISE RRM ------------------------------

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