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SRX220H2 upgrading fails

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  • 1.  SRX220H2 upgrading fails

    Posted 04-04-2016 01:44

    Hi Experts,


    I was trying to upgrade the SRX220H2 but getting the follwing error:

    root> request system software add /tmp/usb/junos-srxsme-12.3X48-D25.3-domestic.tgz no-validate no-copy
    WARNING: Package 12.3X48-D25.3 is not compatible with this hardware.
    WARNING: Please install an SRX image supported for 2G


    root> show version
    Model: srx220h2
    JUNOS Software Release [12.1X44-D35.5]


    I downloaded the software for SRX220 as I didn't find SRX220H2 in the download section.





  • 2.  RE: SRX220H2 upgrading fails
    Best Answer

    Posted 04-04-2016 01:48

    Hello ,


    This is a known issue .


    Please upgrade your device to 12.1X46-D25, and then upgrade the 12.3X48 image .


    PR 1060920 [Confidential, Duplicate] - Unable to install 12.3X48 beta on SRX 220H2

  • 3.  RE: SRX220H2 upgrading fails

    Posted 04-04-2016 02:09

    Hello ,


    More details :


    On SRX100, SRX110, SRX210, and SRX220 devices with 2-GB RAM (for H2/HE2 models), software upgrade to Junos OS Release 12.3X48-D10 fails if the upgrade is done from a release earlier than Junos OS Release 12.1X44-D40, 12.1X45-D30, or 12.1X46-D25. The following error message is displayed:

    WARNING: Package 12.3X48-Dxx is not compatible with this hardware



    As a workaround, first upgrade Junos OS Release to 12.1X44-D40, 12.1X45-D30, 12.1X46-D25, 12.1X47-D10, or later and then continue to upgrade Junos OS Release to 12.3X48-D10.