Hello all...this is normally not a problem...but apon updating Jweb on a EX3400 ( running 18.2R3-S2.9)....it not longer works. Long story short, the update ended up in a loop, so I removed jweb software.
request system software delete jweb-ex-app and request system software delete jweb-exAdded new packagerequest system software add /var/tmp/den/jweb-ex-app-x86-32-18.2A1.tgz When restarting jweb I get thisroot@NMS-IDF-1> restart web-managementerror: Web management gatekeeper process is not runningerror: Web management gatekeeper process was not restartedThe service \process never startsAlso removed again and installed the newest packagejweb-ex-app-common-20.3A1.tgzSame thing ...will not start.
Do you think deleting /packages/mnt/jweb-ex32-7b22b86f, which doesn't get removed when you remove the package, would help?? Can this safely be deleted ?
Anyway,,,,appreciate any help !
J-web has some issues with these versions on EX3400/2300, sometimes package is not compatible like the following PR,
I have seen other issues as well, like j-web not starting or simply not displaying anything from the page, my best advise will be to move the device to one of those versions, as a recommendation move to 20.1 code since I have seen it working there.
If this works for you please mark as "Solved" so we can help others too.
Thanks Jeff....that's helpful. Just to clarify.... does the Jweb package version need to match the installed JunOS major version ?
Ie- 18.2A1 for Junos 18.2R3-S2.9 ??
An Application package is compatible only with the corresponding major release of Junos OS.
Please check the compatibility matrix in next document:
It says, 18.2A1 is compatible with 18.2R1
And if you use 18.2R1 and later, Associated J-Web Application Package Release should be 18.2A2
root@sw1-ops> request system software add /var/tmp/jweb-ex-app-x86-32-18.2A1.tgz
Verified jweb-ex-app-x86-32-18.2A1 signed by PackageProductionEc_2018 method ECDSA256+SHA256
ERROR: package jweb-ex-app-x86-32-18.2A1 is incompatible: x86 != arm
ERROR: Failed to add jweb-ex-app-x86-32-18.2A1.tgz