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login issues after junos os upgrade to v20.2r3

  • 1.  login issues after junos os upgrade to v20.2r3

    Posted 15 days ago
    HI Elevate Community,

    Is there anyone here had login credential issues on their SRX devices after upgrading to recommended version 20.2r3?

    Seemed that logging to console and ssh with any valid local admin accounts is not possible.

    Error says, invalid login,credentials etc. Console output looked normal;

    My option is to do root recovery but Im prompted with the GRUB menu instead of the valid prompt where I can issue boot -s command.

    Please share your experience.

    Leangf

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    Leangf Leangf
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  • 2.  RE: login issues after junos os upgrade to v20.2r3

    Posted 12 days ago
    Hello,

    It would help if you provided the output of the console/auth logs on the device.

    That being said, depending on which version you're upgrading from (and if you're using root), SSH access for root is disabled by default unless you add the following configuration:

    set system services ssh root-login allow​


    Having 'true' console access disabled in this manner is unusual. Output would be helpful.

    Thanks, 



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    Craig Dods
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